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Started By
Message
Pay this bill or naw?
Posted on 1/26/15 at 6:40 pm
Posted on 1/26/15 at 6:40 pm
New a/c installed less than a year ago. Had some issues after about 6 months. Service tech comes out, finds the problem and replaces the parts. Problem fixed. Gives us the bill and it shows 0 payment due. All parts and labor covered under warranty. Company keeps sending us a bill for the labor including a call out fee. Total of this bill is like $225. We have the copy of the original invoice the tech gave us showing nothing was due. He spent 20 minutes in his truck figuring the bill on the phone with his office at the time of the service. WYPI??
This post was edited on 1/26/15 at 6:42 pm
15
Posted on 1/26/15 at 6:41 pm to tigamike
probably not
Posted on 1/26/15 at 6:42 pm to tigamike
Nope
Posted on 1/26/15 at 6:42 pm to tigamike
I would call and ask why they are charging for warranty work.
Posted on 1/26/15 at 6:43 pm to tigamike
quote:If it were me I would politely go to their place of business and show them. I'd even make a copy to leave with them.
Gives us the bill and it shows 0 payment due. All parts and labor covered under warranty. Company keeps sending us a bill for the labor including a call out fee.
I would also contact the tech guy and have him speak to them too.
This post was edited on 1/26/15 at 6:44 pm
Posted on 1/26/15 at 6:43 pm to tigamike
Less than a year old, should be free service for issues anyway, right? I would at least try to get it straightened out before they sell your bill to a collections agency. Then you're fricked.
Posted on 1/26/15 at 6:44 pm to fightin tigers
They are saying now that only the parts should have been covered under the mfg warranty.
Posted on 1/26/15 at 6:44 pm to fightin tigers
quote:
I would call and ask why they are charging for warranty work.
Posted on 1/26/15 at 6:45 pm to tigamike
Nah bae
Posted on 1/26/15 at 6:45 pm to ILikeLSUToo
Nope nope nope. But make sure to dispute the invoice. Don't just toss it in the trash.
Posted on 1/26/15 at 6:45 pm to ILikeLSUToo
Going to speak to the owner / manager about it tomorrow. Until now we have only been dealing with their billing dept.
Posted on 1/26/15 at 6:47 pm to tigamike
Naw baw bae and such bs
Posted on 1/26/15 at 6:48 pm to JEAUXBLEAUX
What was covered in warranty? Read it honestly
Posted on 1/26/15 at 6:50 pm to tigamike
Name of company?
Posted on 1/26/15 at 6:53 pm to tigamike
At least yours got fixed. We had Bell Mechanical out to our house twice to fix our heater. They came out twice to diagnose it for some reason, and then order a part.
Yup, my story ends there. Never received a bill and for some reason their techs always forget their laptops.
Never received a bill though, I wouldnt pay it anyway since we are under warranty and the circumstances.
Yup, my story ends there. Never received a bill and for some reason their techs always forget their laptops.
Never received a bill though, I wouldnt pay it anyway since we are under warranty and the circumstances.
Posted on 1/26/15 at 6:58 pm to kengel2
usually warranty work only covers part not labor, but if he gave you a invoice with a zero balance he should honor that. or maybe offer to pay half.
Posted on 1/26/15 at 6:58 pm to tigamike
Don't pay and tell contractor you're going to call the manufacturer and report him if it continues. Presumably he gets a lot of warranty work for them.
Posted on 1/26/15 at 7:01 pm to tigamike
quote:
Pay this bill or naw?
more like "pay this nill or baw?"
I apologize, I've been drinking.
Posted on 1/26/15 at 7:01 pm to Gorilla Ball
quote:Not accurate at all.
usually warranty work only covers part not labor,
Posted on 1/26/15 at 7:05 pm to tigamike
go up to the business and figure out whether you truly owe anything or not...if you owe it, pay it...
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