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Anyone else have trouble setting up your Fire TV stick?

Posted on 12/18/14 at 2:45 pm
Posted by hendersonshands
Univ. of Louisiana Ragin Cajuns
Member since Oct 2007
160104 posts
Posted on 12/18/14 at 2:45 pm
It takes 10 tries to hook up to wifi then it keeps telling me that the amazon account I'm trying to sign in with doesn't exist.

Da frick?
Posted by ithad2bme
Houston transplant from B.R.
Member since Sep 2008
3468 posts
Posted on 12/18/14 at 2:56 pm to
I haven't had any problems. Are you using the included power adapter, heard of similar issues with people trying to power it using a usb port on the tv.

Also could be a router setting according to this:

"Well, I THINK I figured out my issue. I have a Netgear router, and I had the channel set to "Auto". I suspect that whatever channel it was trying to use in my living room (the stick was about 3ft from the router) was causing issues. In my bedroom the stick worked fine (further distance, I assume it's using another channel). I changed my router to use Channel 1, and BOOM, it started working just fine in my living room now. Might want to check what channel your router is set to and play around with that setting."
Posted by hendersonshands
Univ. of Louisiana Ragin Cajuns
Member since Oct 2007
160104 posts
Posted on 12/18/14 at 3:14 pm to
quote:

"Well, I THINK I figured out my issue. I have a Netgear router, and I had the channel set to "Auto". I suspect that whatever channel it was trying to use in my living room (the stick was about 3ft from the router) was causing issues. In my bedroom the stick worked fine (further distance, I assume it's using another channel). I changed my router to use Channel 1, and BOOM, it started working just fine in my living room now. Might want to check what channel your router is set to and play around with that setting."



Cool, I have a Netgear router. I just chatted with Amazon customer service and they're sending me a replacement.
This post was edited on 12/18/14 at 3:15 pm
Posted by Ziggy
Member since Oct 2007
21505 posts
Posted on 12/18/14 at 3:22 pm to
quote:

I just chatted with Amazon customer service and they're sending me a replacement.

Amazon is the tits.
Posted by Catman88
Baton Rouge, LA
Member since Dec 2004
49125 posts
Posted on 12/19/14 at 7:50 am to
I haven't had any issues. One thing I noticed though is I changed my Amazon password on their website and my Fire Stick still works fine. I still can access all Amazon Prime video and even purchase rentals. Would have thought it would require a new login. But guess since it stays up its still on old login.
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