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Started By
Message
re: Group racks up $350 restaurant bill, proceeds to assault waitress/kitchen staff
Posted on 12/18/14 at 10:47 am to goldennugget
Posted on 12/18/14 at 10:47 am to goldennugget
quote:
its the expo's fault
I wish.
We had no host, no bartender, no busboys, no expo.
Only servers and cooks and someone on togo orders. People sat where they wanted, and then a server had to leave their table and create a list once we went on a wait.
Servers bussed their own tables while also waiting on tables.
Servers trayed their own food, made their own desserts/salads/soups.
1
Posted on 12/18/14 at 10:48 am to thekid
You sound more like an owner than a GM to tell you the truth
Posted on 12/18/14 at 10:49 am to thekid
Yeah, I watched the crumble of a place that lost all of their experienced servers.
You might be able to find warm bodies to fill their spots if you advertise, but without knowing the menu or the ins and outs of the place, they're about as good as throwing a random customer in uniform. They're expendable in some form, but it isn't advised for a manager to treat them like shite.
First person that asks "What comes on your house salad?" will get no answer from a newbie.
You might be able to find warm bodies to fill their spots if you advertise, but without knowing the menu or the ins and outs of the place, they're about as good as throwing a random customer in uniform. They're expendable in some form, but it isn't advised for a manager to treat them like shite.
First person that asks "What comes on your house salad?" will get no answer from a newbie.
This post was edited on 12/18/14 at 10:51 am
Posted on 12/18/14 at 10:52 am to goldennugget
I'm sure they're all fine, upstanding gentle giants on their way to college.
Posted on 12/18/14 at 10:54 am to goldennugget
Justice for Mike Brown
Posted on 12/18/14 at 10:54 am to goldennugget
quote:
I want to know what some people's definition of "bad" service is
I'll give you an example. I went to Manur's about 5 years ago and it was the last time I went. I ordered the surf and turf (Filet and lobster tail). I specifically told the waiter that I wanted my steak medium. Being that I'm black and all black people like their steak well done, he totally ignored my request and brought me out a burnt steak. My wife told me to tell him to take it back, but I didn't want to be "that black guy". So I ate it, gave him a nice tip and never went back.
I know some will say why did you tip? Because I'm a black man in a "nice" restaurant that has to overtip for other black people that don't tip to keep people honest.
Posted on 12/18/14 at 10:55 am to LouisianaLady
quote:
We had no host, no bartender, no busboys, no expo.
Only servers and cooks and someone on togo orders. People sat where they wanted, and then a server had to leave their table and create a list once we went on a wait.
Servers bussed their own tables while also waiting on tables.
Servers trayed their own food, made their own desserts/salads/soups.
Damn.
I close and we cut our expo, bussers, hosts, etc. in the last hour or two and I hate it, I couldn't imagine doing that all day.
We already have to make our own salads at any time of the day and I hate when I have a table of 6, and the last person decides to order a salad, and then the other 5 are like "Yeah I'll have a salad too!" and I have to find time to make 6 salads as well as take care of my other 3 tables
Posted on 12/18/14 at 10:55 am to Commandeaux
quote:
I specifically told the waiter that I wanted my steak medium. Being that I'm black and all black people like their steak well done, he totally ignored my request and brought me out a burnt steak.
Unless he blatantly told you that was the case, you are insane.
Posted on 12/18/14 at 10:56 am to Commandeaux
quote:
I ordered the surf and turf (Filet and lobster tail). I specifically told the waiter that I wanted my steak medium. Being that I'm black and all black people like their steak well done, he totally ignored my request and brought me out a burnt steak
I really hope this is sarcasm
Posted on 12/18/14 at 10:56 am to bigpetedatiga
quote:
its when a black person would tip like 200% to a shitty server, because they want them to know they are not ni....
I waited tables for a while and I get the stereotype. I even have friends that I don't like to go out to eat with because they can't seem to understand that servers basically only work for tips. They feel it's the restaurant's responsibility to pay the servers since they are paying for a product.
I will say this some of the best tippers I have waited on are black. There was this guy that came in for lunch 2 or 3 times a week and always left a twenty on like a $15 meal. If my family goes out to eat as a group, that server will get his or best tip of the week or month probably, we always tip well past the grat.
As for the assholes in the original story. Black people hate blacks that act like that more than anybody, but we don't want to here ignorant people trashing all blacks as a group when most of us are nothing like those people.
Posted on 12/18/14 at 10:56 am to goldennugget
Yeah, it sucked because we were known for our gumbo and 90% of customers started their menu with gumbo.
Takes up a lot of time.
Takes up a lot of time.
Posted on 12/18/14 at 10:57 am to Broke
quote:
You sound more like an owner than a GM to tell you the truth
Let's just say I've had numerous roles in the industry and I've got my 10,000 hours in.
Not so subtle brag...Current results are in top 10% of a large national chain...
Posted on 12/18/14 at 10:58 am to Commandeaux
quote:
Being that I'm black and all black people like their steak well done, he totally ignored my request and brought me out a burnt steak.
Maybe he's just a shitty waiter?
quote:
My wife told me to tell him to take it back, but I didn't want to be "that black guy".
You sound like you let people walk all over you all the time. I would return it. Stupid by your part.
quote:
So I ate it, gave him a nice tip and never went back.
Tip would be diminished, but you didn't speak up. So again, your own fault.
quote:
I know some will say why did you tip? Because I'm a black man in a "nice" restaurant that has to overtip for other black people that don't tip to keep people honest.
Good for you. It's sad that that is how it has to be. But the "culture" to not tip is what it is.
Posted on 12/18/14 at 10:58 am to Commandeaux
quote:
Being that I'm black and all black people like their steak well done, he totally ignored my request and brought me out a burnt steak.
Pretty ridiculous conclusion and a perfect example of your not understanding what bad service on the part of the server is. How do you know what the server told the cook? How do you know that the cook didn't just screw up the order? If you are serious then you are just looking for a racial interpretation.
ETA: I didn't even know there was a stereotype that black people like well done steaks. Is this really a thing?
ETA2: I think you're joking though.
This post was edited on 12/18/14 at 11:01 am
Posted on 12/18/14 at 10:58 am to Commandeaux
quote:
I'll give you an example. I went to Manur's about 5 years ago and it was the last time I went. I ordered the surf and turf (Filet and lobster tail). I specifically told the waiter that I wanted my steak medium. Being that I'm black and all black people like their steak well done, he totally ignored my request and brought me out a burnt steak. My wife told me to tell him to take it back, but I didn't want to be "that black guy". So I ate it, gave him a nice tip and never went back.
I know you are joking but steak temperature is a tough subject. There is no excuse for wrong temperature in a higher end place but in a chain like Applebees or Chilis steak temperature is a mixed bag. But its not the server's fault if you wanted it medium well and it came out medium rare.
And I admit I do a double take when a black person orders a steak that's not well done
Last week I had a black guy get a well done steak and proceeded to complain about how it was dry and tough, no shite man you ordered it well done. He still got it comped though
Posted on 12/18/14 at 10:59 am to LouisianaLady
quote:
Unless he blatantly told you that was the case, you are insane.
He didn't say that, but thats how I felt.
Posted on 12/18/14 at 10:59 am to Commandeaux
quote:
He didn't say that, but thats how I felt.
Why?
Posted on 12/18/14 at 11:00 am to CHEDBALLZ
quote:$238. I'm not proud of the things I did for it.
Whats the biggest tip you ever received?
Posted on 12/18/14 at 11:00 am to Peazey
quote:
Pretty ridiculous conclusion and a perfect example of your not understanding what bad service on the part of the server is. How do you know what the server told the cook? How do you know that the cook didn't just screw up the order? If you are serious then you are just looking for a racial interpretation.
This.
Posted on 12/18/14 at 11:00 am to Commandeaux
How the frick did this get to 12 pages in 2 hrs?!
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