Has anyone else had a HORRIBLE experience with Asurion phone insurance?

Yeah, they pretty much blow. I had my Android for less than a month and it quit working. Assholes sent me a fricking refurb and I still had to pay $50 for it. Jackholes

I'm not sure if this applies to you, but I think you can only file 2 claims within a year.

umm everyone?

I don't recall how often I switch phones - I never switch when a new model comes out so maybe 6-12 months after the newness wears out. I keep the insurance for about 2 years and then cancel - I think its about $10/month. I have never had to use it and have only added this coverage on my last two phones.

Never had phone insurance because I'm not an idiot.

i bought a few Nokia 2520's for the shop. one of my employees dropped one the first day and it killed it. i had taken out insurance so i thought no problem.

Asurion said they'd send me an equal tablet for $200.
i asked if what they were sending had windows (needed for our software)
they said no, android but it's still a 10" tablet. the next one was a windows tablet but it was a 7" dell with no wireless connectivity- $200

long story short- 6 months later and a lot of phone calls and they finally replaced it with a nokia 2520.

frick Asurion and frick at&t for selling the policy.

quote:

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Not if you make use of it

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I had two claims in a year and got dropped.