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Iphone 5S turns off once the battery level gets aroun 30-50%... Fix??

Posted on 11/12/14 at 8:32 am
Posted by TexasTiger01
Lake Houston
Member since Nov 2013
3215 posts
Posted on 11/12/14 at 8:32 am
So company upgraded me to the IPhone 5S a month or 2 ago and it is upgraded to the current IOS system. The phone will turn off when the battery gets between 30-50%, when I plug it in it turns right on showing 30-50% battery left. Is there a fix for this problem or am I just screwed until the next update?
Posted by Coater
Madison, MS
Member since Jun 2005
33055 posts
Posted on 11/12/14 at 9:21 am to
I had a similar problem with my phone once. I took it to apple and they exchanged it
Posted by Vlad
North AL
Member since May 2012
2605 posts
Posted on 11/12/14 at 9:25 am to
That is a known issue. Make an appoint with Apple Store and they will replace the battery.
Posted by Lazy But Talented
Member since Aug 2011
14438 posts
Posted on 11/12/14 at 2:10 pm to
If apple won't replace the battery. Order one off of amazon and do it yourself. It isn't too difficult.
Posted by TexasTiger01
Lake Houston
Member since Nov 2013
3215 posts
Posted on 11/12/14 at 2:30 pm to
quote:

Order one off of amazon and do it yourself. It isn't too difficult.


I did that with my 4S, worked wonders. But the phone is literally like a month old.....
Posted by jmon
Mandeville, LA
Member since Oct 2010
8402 posts
Posted on 11/12/14 at 3:03 pm to
same here.
Posted by efrad
Member since Nov 2007
18644 posts
Posted on 11/12/14 at 5:50 pm to
If the phone is only a month old, then it's under warranty, just have Apple replace it. It's defective. Why is this hard?
Posted by TigerGman
Center of the Universe
Member since Sep 2006
11172 posts
Posted on 11/12/14 at 6:22 pm to
quote:

is literally like a month old
? Que?

Looks like you picked the wrong week to quit sniffing glue...
Posted by TexasTiger01
Lake Houston
Member since Nov 2013
3215 posts
Posted on 11/13/14 at 7:08 am to
quote:

Looks like you picked the wrong week to quit sniffing glue...


Thanks for your input.....
Posted by TigerGman
Center of the Universe
Member since Sep 2006
11172 posts
Posted on 11/13/14 at 7:35 am to
quote:

Thanks for your input.....


Sorry man. It's ONE month old? Was that a typo? Make a Genius bar appt and get a new one. What are we missing here?

Posted by TexasTiger01
Lake Houston
Member since Nov 2013
3215 posts
Posted on 11/13/14 at 7:37 am to
I was hoping it was just an IOS issue that would be fixed in the next update...

I ordered a new battery on amazon last night, don't have time to deal with Apple.
Posted by efrad
Member since Nov 2007
18644 posts
Posted on 11/13/14 at 7:52 am to
So you have a defective phone that's under warranty that you're going to attempt to fix yourself, knowing that if replacing the battery doesn't fix it or there are other issues at hand, or if you ever have a different issue with it in the future, your warranty is now completely void and Apple won't do shite for you?

I mean, I do this line of work for a living, but if something breaks that's under warranty, you bet your arse I'm bringing it in to get fixed. Apple is likely just going to swap you out a new one in the store, why go through this trouble?
Posted by TexasTiger01
Lake Houston
Member since Nov 2013
3215 posts
Posted on 11/13/14 at 7:58 am to
quote:

why go through this trouble?


Because it's hunting and turnaround season and I don't have an hour or two to spend in the apple store. It's a company phone, if it breaks down the road they will replace it. The $20.00 for the battery and tools is well worth saving 1-2 hours of my time. I've changed batteries and screens on all of my iPhone 4s, so I'm sure this will be a 3-5 minute fix.

Thanks for the help guys
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