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Started By
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Anyone good with iphones, i need a little advice here
Posted on 9/17/14 at 5:19 pm
Posted on 9/17/14 at 5:19 pm
Okay so I tried to update my iphone 5s to iOS8 earlier today via usb in my laptop. After about two hours of waiting it says that there's an error and sends my phone to the screen where it says 'plug into itunes' and now it's stuck on the white screen with an apple logo, then the screen goes blue, and it goes back to the white screen over and over. iTunes won't recognize it when I plugged it in. Any help is appreciated
This post was edited on 9/17/14 at 5:23 pm
2
Posted on 9/17/14 at 5:20 pm to BhamBengal
tech board for help... here for aids. You don't need two threads.
Posted on 9/17/14 at 5:21 pm to BhamBengal
This happened to my husband's iPhone last year when he tried updating his phone.
Congrats on the bricked phone. There was nothing that could be done for his.
What kind of iPhone did you have?
Congrats on the bricked phone. There was nothing that could be done for his.
What kind of iPhone did you have?
Posted on 9/17/14 at 5:21 pm to ell_13
Good point. Just trying to see if anyone would have knowledgeable input here which I know is shooting in the dark but more people frequent the OT
Posted on 9/17/14 at 5:22 pm to lsunurse
I have a 5s
Posted on 9/17/14 at 5:23 pm to BhamBengal
If you can't even do a hard reset (hold down home and off button 10 seconds), then you'll need to take it into the apple store. Make an appointment if you can. If it's going to be a while before you can go in, google is your friend.
Posted on 9/17/14 at 5:25 pm to BhamBengal
Take it to an apple store and have them look at it then.
My husband's phone last year was the last 4 that came out...but it had gotten wet and had acted funky ever since. He should have not pushed his luck and tried updating it.
My husband's phone last year was the last 4 that came out...but it had gotten wet and had acted funky ever since. He should have not pushed his luck and tried updating it.
Posted on 9/17/14 at 5:25 pm to ell_13
You think apple would do anything for it? I'm just curious what made it do this, maybe something corrupted or something? idk
mine is just a software problem, no physical damage
mine is just a software problem, no physical damage
This post was edited on 9/17/14 at 5:26 pm
Posted on 9/17/14 at 5:27 pm to BhamBengal
I can't give you a reason. I wasn't there when it happened and I can't look at it now. If this happened during an update, you might have gotten fragmented data if it lost connection during the update. That's not supposed to happen, but it's not unheard of.
Posted on 9/17/14 at 5:27 pm to ell_13
i'll bet you that's it
Posted on 9/17/14 at 5:57 pm to lsunurse
quote:
Congrats on the bricked phone. There was nothing that could be done for his.
Posted on 9/17/14 at 5:58 pm to BhamBengal
Happened to the secretary during her last update. You have to go into dfu, wipe and restore from itunes. Either get this thread moved to the tech board or use google.
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