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Started By
Message
Does anyone know how to fix a pair of Costa Del Mar Brines?
Posted on 7/30/14 at 10:02 pm
Posted on 7/30/14 at 10:02 pm
the rubber on the left leg is peeling off.
This post was edited on 7/30/14 at 10:06 pm
5
Posted on 7/30/14 at 10:08 pm to dutchtiger
Send back to costa
Posted on 7/30/14 at 10:10 pm to choupiquesushi
quote:
Send back to costa
Posted on 7/30/14 at 10:11 pm to dutchtiger
Send it back and they'll fix it for you for free. Well, you pay the shipping to them costs.
Posted on 7/30/14 at 10:30 pm to dutchtiger
Call them and they will send you a pair of ear pieces for $10. That way you do not have to ship the glasses to them.
Posted on 7/30/14 at 10:39 pm to dutchtiger
For 30 they sent me whole new arms. 3 dollar glasses repair kit at Walgreens has the right screwdriver.
Posted on 7/31/14 at 5:59 am to dutchtiger
For $11 they sent me a whole new pair.
Posted on 7/31/14 at 8:04 am to Grassy1
They'll only do that if your model is discontinued. Got me a new pair of harpoons after I had a pair of older models for 5 years. 
Posted on 7/31/14 at 8:04 am to Grassy1
I had this happen twice and was very unhappy with their response both times. First time they charged me 50+ shipping and when I asked how do I know the same thing won't happen again they said "we can't make any guarantees". 2 months later the rubber was peeling and lens seperating from the frame. After calls from me and helpful family members they finally agreed to send a different make for 25. I really like costa lenses but have been very dissappointed with their service.
This post was edited on 7/31/14 at 8:05 am
Posted on 7/31/14 at 8:08 am to bbvdd
quote:
Send back to costa
Posted on 7/31/14 at 8:24 am to Uncle Brady
If you send them back you have to pay shipping plus the $11.00 processing fee. All they will do is put on new arms. So you are without your glasses for 2 weeks. Just order the pieces from them and put them on yourself. They charged me $10.00 for the ones on my Fathoms. I change them about every three years.
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