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Started By
Message
Need help: Dell studio xps laptop keyboard stopped working
Posted on 7/11/14 at 7:12 pm
Posted on 7/11/14 at 7:12 pm
I don't venture over to this board much but I am in a big bind. My laptop keyboard has stopped responding. So I restarted my laptop and still no response so I can't login. The mouse pad and mouse key still work.
Is there a way I accidentally locked it and if not how can I troubleshoot the issue. I'm working on my thesis so this is kind of important so ill greatly appreciate any help someone can give me.
note: I did Google on my phone but didn't really find anything good
Is there a way I accidentally locked it and if not how can I troubleshoot the issue. I'm working on my thesis so this is kind of important so ill greatly appreciate any help someone can give me.
note: I did Google on my phone but didn't really find anything good
5
Posted on 7/11/14 at 7:33 pm to LSUDbrous90
Press each and every key a couple times. One of them might be stuck.
If that doesn't fix it, you might have to download the service manual to help you reseat the cable.
If that doesn't fix it, you might have to download the service manual to help you reseat the cable.
Posted on 7/11/14 at 7:40 pm to LSUDbrous90
uninstall your keyboard drivers and reboot
Posted on 7/11/14 at 7:43 pm to LSU5803
quote:
uninstall your keyboard drivers and reboot
Might work. OP, does the keyboard respond before Windows begins to boot?
Posted on 7/11/14 at 7:51 pm to LSUDbrous90
Restart the computer and press F2 (or whatever function key gets you into bios. I think F2 is for dell.) Just F2 F2 F2 the whole time. If no response, then it has nothing to do with your OS.
Either the KB connection is unseated or fried. Then as suggested above, google your laptop and see how to replace the keyboard. Keyboards are usually 4 or so screws on the bottom of the laptop and then you pry it open. That way you can check if it's connector got unseated.
If you are in a dire position with your thesis, run to a store and grab a usb keyboard for now.
Either the KB connection is unseated or fried. Then as suggested above, google your laptop and see how to replace the keyboard. Keyboards are usually 4 or so screws on the bottom of the laptop and then you pry it open. That way you can check if it's connector got unseated.
If you are in a dire position with your thesis, run to a store and grab a usb keyboard for now.
Posted on 7/11/14 at 7:52 pm to LSUDbrous90
if that doesn't work try using a usb keyboard as a work around
Posted on 7/13/14 at 4:10 pm to LSU5803
quote:
uninstall your keyboard drivers and reboot
Did that with no luck multiple times
quote:
Press each and every key a couple times. One of them might be stuck.
Tried that multiple times
quote:
does the keyboard respond before Windows begins to boot?
No it does not respond at any time
quote:
Restart the computer and press F2 (or whatever function key gets you into bios. I think F2 is for dell.) Just F2 F2 F2 the whole time. If no response, then it has nothing to do with your OS.
Either the KB connection is unseated or fried. Then as suggested above, google your laptop and see how to replace the keyboard. Keyboards are usually 4 or so screws on the bottom of the laptop and then you pry it open. That way you can check if it's connector got unseated.
I borrowed my girlfriends bluetooth keyboard and I am able to use it completely so it is a keyboard issue. How difficult is it to check if the keyboard is fried or unseated? I can normally teach myself how to do stuff and from looking at similar videos online it doesnt look likes its anymore than finding how to disconnect the keyboard and the ribbon then placing the newly bought one in its place. Where can I buy a new keyboard with everything I need? Newegg?
Once again appreciate the help.
Posted on 7/14/14 at 9:26 pm to LSUDbrous90
LINK
Read this prior discussion. The technique by bamabenny resets the BIOS on bootup.
ILikeLSUToo explains why it works.
If it was a temporary problem, this technique may clear it up. If the keyboard is intermittent or hard down, only replacing it will cure the problem.
Read this prior discussion. The technique by bamabenny resets the BIOS on bootup.
ILikeLSUToo explains why it works.
If it was a temporary problem, this technique may clear it up. If the keyboard is intermittent or hard down, only replacing it will cure the problem.
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