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Started By
Message
How long should insurance company pay for rental after accident?
Posted on 7/11/14 at 6:57 pm
Posted on 7/11/14 at 6:57 pm
My wife was in an accident last week that wasn't her fault. She was stopped at a red light and someone ran into the back of her car and pushed her into the car in front of her. We didn't get a rental until almost a week later because the other guy's insurance adjuster (USAA) was dodging my calls. They called me today and told me it was a total loss and we agreed on how much they will pay me for the car. They said we can only have the rental until next Wednesday and that I would have to "make other arrangements such as paying for the rental myself, public transportation, or ride with friends." He said I probably won't get the check for another week after that. Is it unreasonable for me to ask them to pay for the rental until I get the check so I can buy another vehicle with it?
16
Posted on 7/11/14 at 6:58 pm to JonTheTigerFan
You got pics
Posted on 7/11/14 at 6:59 pm to JonTheTigerFan
You can get it from your insurance and have them dicker with usaa
Posted on 7/11/14 at 6:59 pm to JonTheTigerFan
No. You are not unreasonable. Ask the adjuster if he'd prefer y'all use his so pant and insured.
Posted on 7/11/14 at 7:01 pm to JonTheTigerFan
Time to make that call and get advise from your lawyer...
Posted on 7/11/14 at 7:02 pm to JonTheTigerFan
it is not unreasonable at all...frankly, you don't have to ask for shite, as it is their responsibility to keep you whole...and that includes transportation until you can arrange for permanent replacement car...
you have to be reasonable, but them trying to tell you what you can and can't do is nothing but a bluff, imo...
you have to be reasonable, but them trying to tell you what you can and can't do is nothing but a bluff, imo...
Posted on 7/11/14 at 7:03 pm to wickowick
Funny you should say that. There's a Gordon McKernan ad at the bottom of my page on mobile. Her neck has been a little stiff....
Posted on 7/11/14 at 7:06 pm to JonTheTigerFan
I have not been in an accident in a long time, and I would be reasonable till they started BS and then I would make the call. I am way to busy to deal with bullshite...
Posted on 7/11/14 at 7:21 pm to wickowick
Tell him this is bs and have his supervisor call you. Btw if adjuster was ducking you; you should have called their general claims line and requested a rental.
There is a time limit with some companies on the rental from when they make the payment offer but should get you the check before that period ends. If you delayed in accepting offer you may be sol.
There is a time limit with some companies on the rental from when they make the payment offer but should get you the check before that period ends. If you delayed in accepting offer you may be sol.
This post was edited on 7/11/14 at 7:23 pm
Posted on 7/11/14 at 7:27 pm to JonTheTigerFan
So your wife's car was totaled? If so, their insurance should provide you with a rental until you are able to find other transportation (within reason). If it wasn't totaled, their insurance should still provide you a rental until the repair is completed.
Posted on 7/11/14 at 7:43 pm to lsufan_26
Yes it's totaled. They're saying I have to turn the rental in next Wednesday but won't get my settlement check for probably another week after that. We were going to use that check to buy another vehicle.
Posted on 7/11/14 at 7:52 pm to JonTheTigerFan
quote:Oh, you're that guy.....
Funny you should say that. There's a Gordon McKernan ad at the bottom of my page on mobile. Her neck has been a little stiff....
Posted on 7/11/14 at 8:02 pm to SuperSaint
I can be if they keep telling me my wife has to hitchhike because one of their customers smashed into her car while she was minding her own business in a perfectly good car.
Posted on 7/11/14 at 8:06 pm to JonTheTigerFan
They owe you rental car for the time your vehicle was unable to be driven, until they either repair the vehicle or settle up with you on the total loss. Once you get your check for total loss, they don't owe anything past that. You should be able to purchase a vehicle immediately.
Posted on 7/11/14 at 8:17 pm to Festus
I plan to buy one immediately after I get my money. They want me to turn the rental in a week before I get my check from them.
Posted on 7/11/14 at 8:21 pm to JonTheTigerFan
That makes no sense. Why would it take them 10 days to 2 weeks to issue a check to you? Once you agree on the value, they should be able to issue the check within a day or 2. I'm sure that's why they allowed the rental car through Wednesday. Something's not adding up.
Posted on 7/11/14 at 8:23 pm to JonTheTigerFan
Tell them they are paying the rental until you get your check
Posted on 7/11/14 at 8:30 pm to Festus
quote:
Once you agree on the value, they should be able to issue the check within a day or 2. I'm sure that's why they allowed the rental car through Wednesday. Something's not adding up.
We agreed on the value today. They emailed me documents to give them power of attorney over the vehicle. I signed them, had them notarized then sent them via FedEx. I went to the collision center and gave my permission for them to come get the car. I called USAA and he said it would take 5-7 business days once they get the documents and car (hopefully Monday) and then a couple more days for me to get the check but to turn the car in Wednesday. He said that was some sort of state law that prohibits them from paying for it beyond that. Sounds a little fishy to me.
Posted on 7/11/14 at 8:52 pm to JonTheTigerFan
quote:
He said that was some sort of state law that prohibits them from paying for it beyond that. Sounds a little fishy to me.
Ask him to provide you with that La. Statute. Should be simple to check it out. If he doesn't have the statute number, he's full of shite.
Posted on 7/11/14 at 9:01 pm to JonTheTigerFan
Long enough to go buy a new car. Usually no more than 30 days.
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