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success at using deposits with a phone

Posted on 7/11/14 at 4:01 pm
Posted by Gorilla Ball
Member since Feb 2006
11640 posts
Posted on 7/11/14 at 4:01 pm
Maybe its my past or current phones -iPhone or s4 (current). But I've had zero success at making a deposit through taking a picture. I dont get many checks - one a month maybe, just I'd like to have this option work once.
#banghead
Posted by GoCrazyAuburn
Member since Feb 2010
34857 posts
Posted on 7/11/14 at 4:04 pm to
Works every time I do it

What bank do you use?
Posted by Gorilla Ball
Member since Feb 2006
11640 posts
Posted on 7/11/14 at 4:06 pm to
Chase. I'm sure it my camera but I've tried with and without flash.
Posted by GoCrazyAuburn
Member since Feb 2010
34857 posts
Posted on 7/11/14 at 4:08 pm to
Odd. I've got Regions, and never had a problem with it.
Posted by nelatf
NELA
Member since Jan 2011
2296 posts
Posted on 7/11/14 at 4:12 pm to
It is not your phone - it is chase.

When taking the picture, get close enough that a small part of left and right boarders do not show....snap the pic...for some reason when chase's software processes the pic it make it smaller - and the numbers are not picked up correctly it at all.
Posted by robbykidd
Tulsa
Member since May 2011
1379 posts
Posted on 7/11/14 at 4:12 pm to
I use a 4s as well. Make sure the background is really dark. I have a dark wood desk that I take them on...works every time. Tried a few on a light colored counter and it was hit n miss whether it would get accepted.
Posted by southernelite
Dallas
Member since Sep 2009
53140 posts
Posted on 7/11/14 at 4:31 pm to
I have an S4 and Schwab and never have issues. I take it on a black desk and point a lamp at it.
Posted by Gorilla Ball
Member since Feb 2006
11640 posts
Posted on 7/11/14 at 4:39 pm to
Still not working - it might be the check its a little more "long" than most checks.
Operator error lol
Posted by reb13
Member since May 2010
10905 posts
Posted on 7/11/14 at 4:50 pm to
Usaa uses an automatic focus so it basically takes the photo and boom it's in your account that second.
Posted by Joshjrn
Baton Rouge
Member since Dec 2008
26962 posts
Posted on 7/11/14 at 4:59 pm to
5s with Ally and never had an issue, other than a reimbursement check from work that had an odd layout.
Posted by foshizzle
Washington DC metro
Member since Mar 2008
40599 posts
Posted on 7/11/14 at 5:38 pm to
quote:

I have an S4 and Schwab and never have issues. I take it on a black desk and point a lamp at it.


Oddly enough, I do exactly this myself, including the S4, Schwab, and the black desk and lamp. Been doing it basically since the S4 came out.
Posted by rintintin
Life is Life
Member since Nov 2008
16153 posts
Posted on 7/11/14 at 5:41 pm to
I've only had one issue with Whitney where it couldn't pick up the amount no matter how many times I tried for some reason. Other than that one time I've had no problem with it and love it. Eliminates an errand.
Posted by TigerDeBaiter
Member since Dec 2010
10254 posts
Posted on 7/11/14 at 6:34 pm to
I use the chase app to deposit checks any time I get one. Never had a problem.
Posted by diat150
Louisiana
Member since Jun 2005
43454 posts
Posted on 7/11/14 at 6:48 pm to
ive used chase app with 3gs and s3 and never had any issues.
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