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Goldman Sachs is suing Google to un-send an accidental email
Posted on 7/2/14 at 7:17 pm
Posted on 7/2/14 at 7:17 pm
quote:
It all started with an email typo. Entering a client's email address last week, a contractor accidentally swapped @gs.com for @gmail.com — so instead of sending to a Goldman Sachs employee, the message went to a random stranger.
Normally, that would just be an embarrassment, but this particular email included private client data, and Goldman Sachs is willing to move heaven and earth to get it back. According to a new report from Reuters, the battle has taken the Wall Street firm to the New York State Supreme Court, pleading with Google to delete the email to prevent a "needless and massive privacy violation," in the company's words.
It's an unprecedented demand — effectively asserting the right to unsend an email if it can be established that the email was sent in error — but Google says it's willing to comply if Goldman can get a court order to that effect. Still, it's not clear exactly what legal reasoning the bank would appeal to. Thus far, the company has relied on emergency relief claims, arguing that Google "faces little more than the minor inconvenience of intercepting a single email — an email that was indisputably sent in error," balanced against Goldman's potentially disastrous data breach.
LINK
Posted on 7/2/14 at 7:24 pm to hikingfan
I'll bet the private client data is not even that important, but since GS and the intended recipient have boatloads of money, they are trying to do whatever the hell they want.
Posted on 7/2/14 at 7:46 pm to hikingfan
Interesting that a firm like GS with all that confidential information would not have a safety mechanism in place to review emails before they leave their corporate servers.
Posted on 7/2/14 at 7:48 pm to hikingfan
Wonder if GS ever asked nicely. This doesn't appear to be incredibly difficult for Googleto do as a one-off privately.
Might have made more trouble now that other entities have wind of this lawsuit
Might have made more trouble now that other entities have wind of this lawsuit
This post was edited on 7/2/14 at 7:49 pm
Posted on 7/2/14 at 8:19 pm to Teddy Ruxpin
quote:
This doesn't appear to be incredibly difficult for Googleto do as a one-off privately.
Probably not, but they may not want to set a precedent for others.
Posted on 7/2/14 at 9:56 pm to foshizzle
quote:
Probably not, but they may not want to set a precedent for others.
Yep. Google sure as hell doesn't want to set the precedent that they're responsible for retrieving/deleting incorrectly sent e-mails.
Posted on 7/2/14 at 10:07 pm to kywildcatfanone
quote:
Interesting that a firm like GS with all that confidential information would not have a safety mechanism in place to review emails before they leave their corporate servers.
I imagine each GS employee sends a few emails daily outside the network. I don't think that's useable.
Posted on 7/2/14 at 10:09 pm to foshizzle
quote:
Probably not, but they may not want to set a precedent for others.
Of course, but I have doubts any one would have known.
Now everybody knows they can do it and I've stopped trying to predict what a court will rule a long time ago.
But I suppose they went through the risk analysis better than I did
This post was edited on 7/2/14 at 10:10 pm
Posted on 7/3/14 at 6:19 am to hikingfan
I am sort of confused about how they are going about this. Did the email go to an inactive account? Do they know if this person has even accessed the email? If the person has already accessed the email, can they be sued for saving a copy of the information that was set to them unsolicited? Ultimately, what good will having Google "unsend" the email if it has already been read?
I think it would be funny if the person already deleted the email as spam.
I think it would be funny if the person already deleted the email as spam.
Posted on 7/3/14 at 6:59 am to AndyJ
quote:
I'll bet the private client data is not even that important
I got the opposite impression that it was perhaps a smoking gun about some illegal or shady deal. But then I don't have a very high opinion of GS.
Posted on 7/3/14 at 8:39 am to Layabout
It is most likely material non-public information that an investor could use to have the upper hand on the investing public.
We've had this happen before, but never to someone outside the client organization, just the wrong person in the organization. Ex: supposed to send to BSanders@someclient.com in Finance, but it accidentally goes to BSaunders@someclient.com in HR.
Typically we'll have someone go to that persons desk and watch them delete it if the email is unable to be recalled.
We've had this happen before, but never to someone outside the client organization, just the wrong person in the organization. Ex: supposed to send to BSanders@someclient.com in Finance, but it accidentally goes to BSaunders@someclient.com in HR.
Typically we'll have someone go to that persons desk and watch them delete it if the email is unable to be recalled.
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