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Started By
Message
IT types email down issues ....
Posted on 5/21/14 at 11:03 am
Posted on 5/21/14 at 11:03 am
Switch Website domain servers. This shuts down emails despite assurances it wouldn't. New IT guys pass buck back forth with old IT guy.
No domain emails work at office. Emails don't work on cell phone even when on cell network. However emails work on iPad at home. Take iPad to work emails no longer work.
any ideas?
No domain emails work at office. Emails don't work on cell phone even when on cell network. However emails work on iPad at home. Take iPad to work emails no longer work.
any ideas?
This post was edited on 5/21/14 at 11:05 am
8
Posted on 5/21/14 at 11:04 am to Pennymoney
Awesome thread title. I bet this won't get anchored
Posted on 5/21/14 at 11:04 am to Pennymoney
quote:
IT types....
Posted on 5/21/14 at 11:05 am to Pennymoney
quote:
New IT guys pass buck back forth with old IT guy.
quote:
any ideas?
Hire better people.
Former Marines work well in this role.
Posted on 5/21/14 at 11:08 am to VetteGuy
quote:
Hire better people.
Former Marines work well in this role.
How much would a couple a snipers run?
Posted on 5/21/14 at 11:09 am to Pennymoney
Incorrectly setup or changed MX records.
Posted on 5/21/14 at 11:10 am to Pennymoney
quote:
How much would a couple a snipers run?
A far as they needed to accomplish the mission
Posted on 5/21/14 at 11:10 am to Pennymoney
Gonna need some more details.
You changed DNS Servers ?
Or they need to manually change DNS records on their local DNS server
quote:
Switch Website domain servers
You changed DNS Servers ?
quote:
Incorrectly setup or changed MX records.
Or they need to manually change DNS records on their local DNS server
This post was edited on 5/21/14 at 11:11 am
Posted on 5/21/14 at 11:12 am to SG_Geaux
quote:
You changed DNS Servers ?
Yes. but how would it be that I could receive emails form one location and not another?
Posted on 5/21/14 at 11:13 am to SG_Geaux
quote:
DNS records on their local DNS server
This is a possibility also.
Posted on 5/21/14 at 11:17 am to Pennymoney
quote:
Yes. but how would it be that I could receive emails form one location and not another?
DNS records can take 24-48 hours to replicate around the entire internet, so it may work for one server but not another. Always do this late on a Friday.
This post was edited on 5/21/14 at 11:18 am
Posted on 5/21/14 at 11:18 am to Pennymoney
quote:
Yes. but how would it be that I could receive emails form one location and not another?
There is a high chance more than one thing is configured incorrectly. If the local DNS does not know the IP address of the email server then you will not get emails in the office. Depending on how the MX records were changed, it may take a while for the MX record name / IP Address change to propagate across the internet.
This post was edited on 5/21/14 at 11:25 am
Posted on 5/21/14 at 11:18 am to Pennymoney
What are you using for email, Exchange? What version? Did you change domain names or just providers?
This doesn't make any since at all.
quote:
No domain emails work at office. Emails don't work on cell phone even when on cell network. However emails work on iPad at home. Take iPad to work emails no longer work.
This doesn't make any since at all.
Posted on 5/21/14 at 11:20 am to Vlad
quote:
This doesn't make any since at all.
Posted on 5/21/14 at 11:24 am to jdd48
quote:
DNS records can take 24-48 hours to replicate around the entire internet, so it may work for one server but not another. Always do this late on a Friday.
K thanks guys. Guess I'll just wait it out while my whole fricking buinsess is basically shut down.
Posted on 5/21/14 at 11:26 am to Pennymoney
quote:
K thanks guys. Guess I'll just wait it out while my whole fricking buinsess is basically shut down.
Do you outsource your IT Services?
Posted on 5/21/14 at 11:26 am to Pennymoney
quote:
uess I'll just wait it out while my whole fricking buinsess is basically shut down.
I can sympathize. Those jackasses doing construction work at Drusilla have cut my analog fax lines twice now.
Posted on 5/21/14 at 11:29 am to jdd48
Everyone in this thread is right though. First make certain that the local mx & dns records are changed on your main domain controller. Then double check the public mx & dns records on mxtoolbox. If everything checks out, then it is a matter on waiting for inet propagation.
This post was edited on 5/21/14 at 11:31 am
Posted on 5/21/14 at 11:30 am to Pennymoney
The word is propagation.
Posted on 5/21/14 at 11:30 am to Pennymoney
Are you connecting to a WiFi at work with your iPad? Meaning your PC and your iPad are accessing the internet via your work network? If so, I would suspect you have a bad entry on your local DNS server that needs to be updated. It would work at home b/c your internet provider there has the updated DNS records that have propagated after the changed was made.
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