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Started By
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Looking for cost effective CRM software. Mostly sharing contact mgmt / notes
Posted on 5/13/14 at 8:28 pm
Posted on 5/13/14 at 8:28 pm
Anyone have any experience with a decent CRM software?
Looking for something basic to help inside support share information, leads, bid dates, contact info, etc with their outside reps. Something they can make notes and have the software help each notify to follow up.
Microsoft dynamics and sales force are over $65 / user which is pretty steep. A co-worker swears by gold mine but he's using a version that is over 10 years old and not tech savvy at all.
I know cloud versions are where everything is headed but I'm not against a full purchase as long as we can synch with mobile, etc.
Looking for something basic to help inside support share information, leads, bid dates, contact info, etc with their outside reps. Something they can make notes and have the software help each notify to follow up.
Microsoft dynamics and sales force are over $65 / user which is pretty steep. A co-worker swears by gold mine but he's using a version that is over 10 years old and not tech savvy at all.
I know cloud versions are where everything is headed but I'm not against a full purchase as long as we can synch with mobile, etc.
9
Posted on 5/13/14 at 8:29 pm to Big Pun
'CRM' is this some sort of porn?
Posted on 5/13/14 at 8:30 pm to Big Pun
Zoho CRM is pretty straightforward and relatively cheap. Our folks love it.
Posted on 5/13/14 at 8:34 pm to Traffic Circle
customer relationship management
Posted on 5/13/14 at 8:34 pm to Traffic Circle
composite risk management
Posted on 5/13/14 at 8:35 pm to jdd48
Which version do you guys use? How many users?
Posted on 5/13/14 at 8:36 pm to Big Pun
Podio is pretty good. Not really a CRM per se, but allows you to create custom apps as well as pre-defined apps. Completly SaaS.
Posted on 5/13/14 at 8:36 pm to Big Pun
quote:
Which version do you guys use? How many users?
It's a cloud one, so there's no version really. We just have a handful of users. Even at the top level with every feature imaginable, it's only $35 oer user per month.
Posted on 5/13/14 at 8:40 pm to Big Pun
I have always liked Salesforce the best
Posted on 5/13/14 at 8:42 pm to Big Pun
ACT Premium Hosted
Posted on 5/13/14 at 8:53 pm to Big Pun
You're going to have trouble finding something that will sync mobile without a monthly subscription. Even in house CRM software installs are moving to a subscription based model for mobile.
We've rolled out ACT, Microsoft CRM, and sugar to various clients. I hated each one of those projects. Best thing to do is try to find one that fits your business out of the box, invest in it, and use it effectively. We use one geared toward the IT industry and is perfect for our needs.
We've rolled out ACT, Microsoft CRM, and sugar to various clients. I hated each one of those projects. Best thing to do is try to find one that fits your business out of the box, invest in it, and use it effectively. We use one geared toward the IT industry and is perfect for our needs.
Posted on 5/13/14 at 8:54 pm to liuyaming
quote:
We use one geared toward the IT industry and is perfect for our needs.
May I ask which one ?
Posted on 5/13/14 at 8:59 pm to SG_Geaux
Recommend swiftpage act! Premium. Additionally, there /is/ a subscription free mobile solution for act!.
www.itractforact.com
Disclaimer - I am a developer on this project.
www.itractforact.com
Disclaimer - I am a developer on this project.
This post was edited on 5/13/14 at 9:01 pm
Posted on 5/13/14 at 9:48 pm to Big Pun
quote:
Zoho CRM is pretty straightforward and relatively cheap.
Posted on 5/13/14 at 9:56 pm to lsu480
MS Dynamics
Saleslogix
Saleslogix
Posted on 5/13/14 at 10:08 pm to Big Pun
Sugar for small business. Also look into integration with your phone system.
Posted on 5/13/14 at 10:22 pm to SG_Geaux
quote:
ACT Premium Hosted
Based on the OP, I'd say this also.
Posted on 5/13/14 at 10:38 pm to Baers Foot
Unless he's non-profit. Microsoft's non-profit deals are crazy good.
Posted on 5/13/14 at 11:01 pm to liuyaming
I assumed that, but the first few places I looked were all $65+ a month and I knew my boss would run me out of his office for even thinking about it. He is very frugal when it comes to technology. Several options listed appear to be viable options and something I can hopefully convince him to spend.
We are a construction supply company, definitely for profit.
Thanks everyone for the suggestions!
We are a construction supply company, definitely for profit.
Thanks everyone for the suggestions!
Posted on 5/13/14 at 11:03 pm to Big Pun
I have salesforce.com on both my laptop and mobile. There may be a better CRM out there but I've not heard about it.
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