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Started By
Message
So UPS shipping PS4's and Xbone's has been a disaster
Posted on 11/23/13 at 1:46 pm
Posted on 11/23/13 at 1:46 pm
Seems to be a common theme going on
Mine was supposed to be delivered to the APO shipping port by the 20th and i have not go any status update since the 16th b/c its just at some random NJ post office. Guy in my unit got his from amazon this week, so i know they are getting them here not by the boat that takes two weeks. Im starting to think my PS4 was either lost or fell off the back of the truck and is in some poor's living room.
Mine was supposed to be delivered to the APO shipping port by the 20th and i have not go any status update since the 16th b/c its just at some random NJ post office. Guy in my unit got his from amazon this week, so i know they are getting them here not by the boat that takes two weeks. Im starting to think my PS4 was either lost or fell off the back of the truck and is in some poor's living room.
Posted on 11/23/13 at 2:09 pm to StraightCashHomey21
Are you sure yours is coming UPS. They don't deliver to APOs all stuff going to APO s goes through the postal service
Posted on 11/23/13 at 2:10 pm to StraightCashHomey21
Mine came by FedEx.
Posted on 11/23/13 at 2:19 pm to Black
Ups delivered my ps4 from amazon which a chunk/dent in the box, I was pissed but it works
Posted on 11/23/13 at 2:26 pm to StraightCashHomey21
FedEx delivered my PS4 from Amazon, perfect packaging/shipping, my box had literally 70 of those airbag things all around it.
I had a blast popping them all.
I had a blast popping them all.
Posted on 11/23/13 at 2:32 pm to UltimateHog
Popping airbags > playing new ps4
:/
:/
Posted on 11/23/13 at 2:37 pm to UltimateHog
You excited about PB for Freese? It'll be nice seeing spectacular plays made in CF, just hope he is able to hit
Posted on 11/23/13 at 2:44 pm to Derrick Zoolambder
Absolutely, great trade. Big upgrade over Jay with a much higher ceiling.
Posted on 11/23/13 at 2:48 pm to Dr.Funke
quote:
Are you sure yours is coming UPS.
100%
quote:
They don't deliver to APOs all stuff going to APO s goes through the postal service
thats false, ive gotten stuff from UPS,Fedex and the post office
Posted on 11/23/13 at 2:51 pm to StraightCashHomey21
It's also close to holiday season, which is when UPS delivers to my house around 9pm, and packages always look like they've been through hell and back.
Posted on 11/23/13 at 4:36 pm to StraightCashHomey21
strange. I work with a ups store and we cant even process packages to apos but we can do it through the postal service.
hope you get it soon
hope you get it soon
Posted on 11/23/13 at 6:53 pm to StraightCashHomey21
Ordered mine at midnight thirsday. Ups surprised me with it this morning.
Posted on 11/25/13 at 12:29 pm to J Murdah
still nothing. Two guys in my unit got theirs today after having one of the guys mom buy it and ship it last week.
UPS customer service was really no help, it was like talking to a bot.
Initial Question: No updates on my package since Saturday the 16th
David V.: Hi, this is David V.. I'll be happy to assist you.
Jonathan: My package was supposed to arrive on the 20th and there has been no updates tracking it for 9 days
Jonathan: Its supposed to be going to the APO address, but i have not seen anything saying it has even reached there.
Jonathan: Im stationed in germany, and was not expecting it to be here by now. But there is nothing saying it even reached where it was supposed to before going APO
David V.: Just a moment while I review your tracking information.
Jonathan: thank you
David V.: You're welcome.
David V.: Thank you for contacting us. I have checked the status of your shipment in our tracking system. Our records show that your shipper selected UPS Mail Innovations service for this shipment.
David V.: UPS Mail Innovations service is for residential deliveries only. These shipments are turned over to your local United States Postal Service (USPS) to make the final delivery. If you have any questions or concerns about the delivery of this shipment, please contact the person or company who shipped your package for further assistance.
Jonathan: Shouldn't i at least have got a tracking update it reached the staging area for USPS
Jonathan: to be sent to APO
David V.: If you have any questions or concerns about the delivery of this shipment, please contact the person or company who shipped your package for further assistance.
Jonathan: So basically you are telling me you have no idea what happened to my package. Which happens to be a Playstation 4 which is an item that this time of year could very well go "missing"
David V.: Unfortunately, I don’t have any other resolution options to provide. At this point, further discussion via chat is not productive. I am sorry that I am not able to completely resolve your situation through chat support.
UPS customer service was really no help, it was like talking to a bot.
Initial Question: No updates on my package since Saturday the 16th
David V.: Hi, this is David V.. I'll be happy to assist you.
Jonathan: My package was supposed to arrive on the 20th and there has been no updates tracking it for 9 days
Jonathan: Its supposed to be going to the APO address, but i have not seen anything saying it has even reached there.
Jonathan: Im stationed in germany, and was not expecting it to be here by now. But there is nothing saying it even reached where it was supposed to before going APO
David V.: Just a moment while I review your tracking information.
Jonathan: thank you
David V.: You're welcome.
David V.: Thank you for contacting us. I have checked the status of your shipment in our tracking system. Our records show that your shipper selected UPS Mail Innovations service for this shipment.
David V.: UPS Mail Innovations service is for residential deliveries only. These shipments are turned over to your local United States Postal Service (USPS) to make the final delivery. If you have any questions or concerns about the delivery of this shipment, please contact the person or company who shipped your package for further assistance.
Jonathan: Shouldn't i at least have got a tracking update it reached the staging area for USPS
Jonathan: to be sent to APO
David V.: If you have any questions or concerns about the delivery of this shipment, please contact the person or company who shipped your package for further assistance.
Jonathan: So basically you are telling me you have no idea what happened to my package. Which happens to be a Playstation 4 which is an item that this time of year could very well go "missing"
David V.: Unfortunately, I don’t have any other resolution options to provide. At this point, further discussion via chat is not productive. I am sorry that I am not able to completely resolve your situation through chat support.
Posted on 11/25/13 at 12:43 pm to StraightCashHomey21
He was like "frick you dude ... leave me alone I can't help you. "
Sorry Bro
Sorry Bro
Posted on 11/25/13 at 12:49 pm to StraightCashHomey21
quote:
StraightCashHomey21
I don't know if you have Twitter but you might consider posting these details and tag UPS. I've seen some positive resolutions after people publicly criticize the handling of a customer service issue.
It can't hurt to try.
Posted on 11/25/13 at 1:03 pm to StraightCashHomey21
I'm not sure what's worse, getting a console that is broken or not receiving one at all. I'm thinking your situation is worse.
Posted on 11/25/13 at 1:07 pm to Mr. Tom Morrow
quote:
I don't know if you have Twitter
nah no twitter, i wont cave in
I checked the USPS site with the tracking # and all it said was departed a sort facility on the 17th. So i emailed USPS.
Im starting to think it became an off the back of the truck special
This post was edited on 11/25/13 at 1:10 pm
Posted on 11/25/13 at 1:09 pm to sbr2
quote:
I'm not sure what's worse, getting a console that is broken or not receiving one at all. I'm thinking your situation is worse.
i was getting agitated but i know sometimes it takes time to ship to APO. But no kind of updates in over a week and then seeing two guys get theirs today and it was shipped after mine really pissed me off. If it shows up not working i just give up
This post was edited on 11/25/13 at 1:10 pm
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