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Started By
Message
How would the esteemed posters of the F&DB handle this?
Posted on 8/13/13 at 10:24 am
Posted on 8/13/13 at 10:24 am
Im at a semi-upscale restaurant in Laffy eating a damned delicious serving of crawfish half & half (half fried - half etouffe'). About 1/3 thru the meal, I discover a 14" blond strand of hair hanging from a forkfull of etouffe'. I might add that it was beautifully infused throughout....
I politely call the server over and show her the hair hanging from the etouffe'. Her response is "Oh my, I'm sorry that happened, can we get you a free dessert" - and then waited for a reply from me. I looked her in the eye and said nothing - for what seemed like 5 minutes. She said nothing - I said nothing, a cajun stand off. She finally walked off, never mentioning it again.
I paid the bill and will probably never return. Truth is, the hair didnt bother me, what did was the policy of the restaurant not to offer a $16.95 replacement plate - but a $2.95 dessert instead. That really pissed me off.
How would yall have handled this? And screw a $2.95 dessert!
I politely call the server over and show her the hair hanging from the etouffe'. Her response is "Oh my, I'm sorry that happened, can we get you a free dessert" - and then waited for a reply from me. I looked her in the eye and said nothing - for what seemed like 5 minutes. She said nothing - I said nothing, a cajun stand off. She finally walked off, never mentioning it again.
I paid the bill and will probably never return. Truth is, the hair didnt bother me, what did was the policy of the restaurant not to offer a $16.95 replacement plate - but a $2.95 dessert instead. That really pissed me off.
How would yall have handled this? And screw a $2.95 dessert!
25
Posted on 8/13/13 at 10:28 am to Count Chocula
Here's what I would have done.
Oh wait, you said "esteemed posters." Never mind.
Oh wait, you said "esteemed posters." Never mind.
Posted on 8/13/13 at 10:28 am to Count Chocula
quote:
Truth is, the hair didnt bother me, what did was the policy of the restaurant not to offer a $16.95 replacement plate - but a $2.95 dessert instead. That really pissed me off.
I wonder if that is how the restaurant typically handles such issues or you got waiter that didn't know or understand the proper way to handle it...
Posted on 8/13/13 at 10:29 am to Count Chocula
At least she offered something...
Posted on 8/13/13 at 10:30 am to Count Chocula
I would have just finished my meal.
Posted on 8/13/13 at 10:31 am to Count Chocula
quote:
Truth is, the hair didnt bother me
So you want $17?
Why, if the hair didn't bother you?
Posted on 8/13/13 at 10:33 am to Count Chocula
or another option...
Posted on 8/13/13 at 10:33 am to Count Chocula
I'd have accepted the dessert and moved on with my night.
Posted on 8/13/13 at 10:34 am to Oenophile Brah
What's up with the standoff? If you wanted the dish replaced, why didn't you ask? If you wanted it taken off your bill, then say so. She was a server, not a psychic. Had you asked for either and then she declined, you could have politely asked to speak to her manager and made your request to him/her.
Posted on 8/13/13 at 10:35 am to LSUBoo
quote:
I'd have accepted the dessert and moved on with my night.
Posted on 8/13/13 at 10:36 am to Oenophile Brah
quote:No. I would have preferred a "I'm sorry that happened - let us get you another order right out".... instead of "hey, frick the hair, but how about a $2.95 dessert".
So you want $17?
Posted on 8/13/13 at 10:37 am to hungryone
Its just me...but hair doesn't really bother me. If I see a hair in my food, I get grossed out for a fraction of a second, then I get rid of it, and I am good.
People that get grossed out over hair don't realize everything that goes on in a typical restaurant kitchen serving food.
Posted on 8/13/13 at 10:38 am to Count Chocula
quote:
Im at a semi-upscale restaurant
quote:
$2.95 dessert
Does not compute
Posted on 8/13/13 at 10:40 am to LSUBoo
quote:
I'd have accepted the dessert and moved on with my night.
Posted on 8/13/13 at 10:43 am to hungryone
If you gotta ask, it aint worth it.
Psychic or not, it apparantly is the policy of this restaurant not to offer replacement, but a cheap dessert instead.
Psychic or not, it apparantly is the policy of this restaurant not to offer replacement, but a cheap dessert instead.
Posted on 8/13/13 at 10:43 am to Count Chocula
That's what you get for veering off from the oil center Popeyes. No hairs there
Posted on 8/13/13 at 10:45 am to LSU Piston
quote:
Im at a semi-upscale restaurant quote:$2.95 dessert Does not compute
This was my initial thought but didn't want 20 pages to insue.
Posted on 8/13/13 at 10:45 am to thegreatboudini
quote:How is it that someone who joined 5 years ago only has 115 postesses?
thegreatboudini
This post was edited on 8/13/13 at 10:46 am
Posted on 8/13/13 at 10:47 am to Count Chocula
At least it was blonde.
Posted on 8/13/13 at 10:50 am to thegreatboudini
quote:
No hairs
At least not 14 inch ones unless sasquatch is serving
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