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Started By
Message
Disappointed in Izzo's
Posted on 4/26/13 at 12:05 pm
Posted on 4/26/13 at 12:05 pm
I went into Izzo's today for lunch and when I went to redeem my full Izzo's repeat offender card they refused to honor it. They said they were no longer accepting the cards. They told me that I would have to download their app and essentially start over.
Now I can understand if they want change the way they do their rewards system but they should at least honor the cards that have already been completely filled with stamps.
Now I can understand if they want change the way they do their rewards system but they should at least honor the cards that have already been completely filled with stamps.
16
Posted on 4/26/13 at 12:06 pm to chryso
did you speak to manager?
If you cause a big enough stink anyone will cave in.
If you cause a big enough stink anyone will cave in.
This post was edited on 4/26/13 at 12:08 pm
Posted on 4/26/13 at 12:06 pm to chryso
sorry you're poor
Posted on 4/26/13 at 12:07 pm to chryso
That is some BS 
Posted on 4/26/13 at 12:08 pm to chryso
They told me in early March that they were stopping the cards the first of April. Be a fatass and eat Izzo's more.
Posted on 4/26/13 at 12:08 pm to chryso
They've advertised this for a while in the store. A manager probably would have honored it had you made enough of a fuss
Posted on 4/26/13 at 12:10 pm to Jackie Chan
quote:
had you made enough of a fuss
this....not hard at all....most people will cave, you don't even have to curse just be firm and demanding
Posted on 4/26/13 at 12:11 pm to Ignignot
quote:
did you speak to manager?
I did speak to the manager. He said they were not accepting them and that was final. I left and presumably they threw away the burrito.
I don't understand what the upside is to not honoring a full card from Izzo's perspective. They are making people mad who have obviously been there quite a few times.
Posted on 4/26/13 at 12:13 pm to chryso
quote:
They are making people mad who have obviously been there quite a few times.
This.....just finish out the cards that have all the stamps on them and don't do any new stamps...eventually the cards will run out, simple as that
Posted on 4/26/13 at 12:14 pm to chryso
It happens. I've had to turn customers down on expired offers when I works at outback. When corporate makes a decision, it's final and lower people have no control.
Posted on 4/26/13 at 12:15 pm to chryso
Smoothie King 2.0
They are stupid for doing this but it must appear more profitable on their end.
They are stupid for doing this but it must appear more profitable on their end.
Posted on 4/26/13 at 12:17 pm to Jackie Chan
quote:
When corporate makes a decision, it's final and lower people have no control.
It sounded like that was the case here. I have to wonder what would happen if I bought an Izzo's gift card. Would they later decide they aren't honoring gift cards anymore and I am just out the money I spent?
Posted on 4/26/13 at 12:18 pm to chryso
Izzos = lukewarm burrito. The burritos are never even very warm
Posted on 4/26/13 at 12:20 pm to chryso
Only other option is that shithole, chipotle.
Posted on 4/26/13 at 12:23 pm to Drew Orleans
I used to work at a chain & if a customer throws a big enough fit they will get what they want. Case closed.
This post was edited on 4/26/13 at 12:27 pm
Posted on 4/26/13 at 12:25 pm to Hugo Stiglitz
quote:
Smoothie King 2.0
But at least when Smoothie King switched over, they did something like give me a 50 cent credit for every hole punched on my card when I tried to use it. It had 7-8 holes punched, and I ended up getting about a $4 discount.
For Izzo's to do that is crappy. Any manager with an ounce of common sense would honor the card...frick what corporate says. Those cards are incentives for people to come into the store...and now you are going to yank away what the customer earned? I probably wouldn't go back.
Posted on 4/26/13 at 12:26 pm to Hugo Stiglitz
quote:
Smoothie King 2.0
and now their rewards suck arse
Posted on 4/26/13 at 12:28 pm to Ignignot
quote:
I used to work at a chain & if a customer throws a big enough fit they will get what they want. Case closed.
I understand that is usually the case but I am not the type of person who is going to start yelling at people in a restaurant. I just left without my burrito. I am still trying to understand why they felt it was better to throw away the burrito than to take my card and give me the burrito.
Posted on 4/26/13 at 12:30 pm to chryso
If the public knew the things I know izzos in Metairie would be shut down.
Posted on 4/26/13 at 12:30 pm to chryso
lol whats funny is i have a full card....and im going to try and use it....im not the type to yell at all but i will put a shite ton of pressure on whomever is managing
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