Luke - New Orleans

I enjoy it a lot. It gets a bad rap on here so dont let that sway you

I always seem to get seafood there. Oysters are good

duck and rabbit pate, thank me later

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Does it?

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Yeah. People bitch about the service .. I have never had a bad meal or bad service there and I'm thereat least once a month.

Been once...good food and service, even though the waiter was an ole piss grad.

I feel like I want to get 20 different things now.

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People bitch about the service.

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I was one of those people. One bad incident after another. A new manager was brought in about a year ago and he turned everything around. I've had nothing but great experiences since, and I haven't heard any bad service reports since then.

Bring in a nice bottle of wine with you Be sh restaurants have a no corkage fee

I went on Sunday and the food was great. Service was not up to the standard I kind of expected but its not like it was BAD or anything. Just small things that annoyed me. For instance we got the boudin noir as a starter and I left my dirty knife and fork on the plate when we were finished. The waiter came and pulled the plate away but just put the visibly dirty silverware directly on the table. Also, I finished my beer, guy asked if I wanted another, declined, left empty glass on table and walked away. Once we finished both the appetizer and main course, waiter told same stupid joke about us not liking it and if we wanted him to complain to the chef.
Like I said, nothing to really complain about but when someone said something about the service in this thread it reminded me about it. Food was great and not terribly expensive at all, which was unexpected. I got the shrimp and grits but after seeing a burger pass by had a little buyers remorse. Wife had the crab omelette which she liked.

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not terribly expensive at all, which was unexpected

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Well Luke is a casual restaurant. So it really becomes blurry as to what is proper service. You would probably find it annoying for an upscale restaurant to ask you to keep your dirty silverware for entrees/dessert/etc.. but you'd be shocked if a place like Sammy's took your silverware (even unused) away like a nice restaurant does. Luke isn't podunk like Sammy's.. but it's certainly considered a casual restaurant in New Orleans. Shorts are even accepted.

Not to by any means defend your poor service, but it sounds like your server as a general person was just awkward and doesn't think about what he's doing when you're referencing the bad joke and beer glass situation. I will never understand why restaurants hire people like that/don't train them better.

I went through a 2-3 week period where I was "test running" at work to be hired. And if I didn't do well with the customers, I would have been let go. We still do that with new hires. More restaurants should do it.