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Need recommendations for The Londoner

Posted on 8/24/12 at 9:09 am
Posted by tenortoga
Member since Dec 2007
480 posts
Posted on 8/24/12 at 9:09 am
May be going to the Londoner for the first time tonight. Any suggestions on what to get or what to avoid?
Posted by RedHawk
Baton Rouge
Member since Aug 2007
8836 posts
Posted on 8/24/12 at 9:14 am to
I went there a couple of weeks ago and will never go back. We never got our food and after an hour in a half, we finally asked for our check so we could leave.
Posted by LouisianaLady
Member since Mar 2009
81176 posts
Posted on 8/24/12 at 9:17 am to
I never liked anything I had, but they did change the menu recently, so maybe it's better
Posted by LSUAfro
Baton Rouge
Member since Aug 2005
12775 posts
Posted on 8/24/12 at 9:19 am to
Best burger in BR.
Posted by LSUBoo
Knoxville, TN
Member since Mar 2006
101914 posts
Posted on 8/24/12 at 9:22 am to
Avoid crowded times, they have no clue how to handle them.
Posted by Boudreaux35
BR
Member since Sep 2007
21405 posts
Posted on 8/24/12 at 9:23 am to
They have a pretty decent beer line up. Have a few and then food is always better.
Posted by RedHawk
Baton Rouge
Member since Aug 2007
8836 posts
Posted on 8/24/12 at 9:24 am to
quote:

They have a pretty decent beer line up. Have a few and then go somewhere else that has better food and service.


Fixed it for you.
Posted by BugAC
St. George
Member since Oct 2007
52748 posts
Posted on 8/24/12 at 9:25 am to
quote:

Avoid crowded times, they have no clue how to handle them.


Also, avoid saturdays at 2. They don't know how to handle that either. It wasn't crowded at all, but apparently, they scheduled 2 servers, and 3 door bitches. It took us 2 hours to get in and out. The waittress covered the entire backroom, so i can't fault her. I fault the shitty owners for not scheduling their employees.

We ordered beers, didn't get them until 30 minutes later. Nice and warm too. I like the place, but the service is shite.
Posted by tenortoga
Member since Dec 2007
480 posts
Posted on 8/24/12 at 9:33 am to
It appears the consensus is go somewhere else. Any recommendations. The kids are going to be at a function for a couple of hours and wife and I were looking for somehwere to go. We chose The Londoner because it seemed different from what we normally do. Figured we could grab some pints, eat something different, maybe play darts or something.
Posted by TigerSpy
Baton Rouge
Member since Sep 2006
9897 posts
Posted on 8/24/12 at 9:34 am to
I'd recommend another place.
Posted by LSUBoo
Knoxville, TN
Member since Mar 2006
101914 posts
Posted on 8/24/12 at 9:34 am to
quote:

We ordered beers, didn't get them until 30 minutes later. Nice and warm too. I like the place, but the service is shite.


That's been my overall experience with the place, unless I'm at the bar.
Posted by LSUAfro
Baton Rouge
Member since Aug 2005
12775 posts
Posted on 8/24/12 at 9:34 am to
quote:

but the service is shite.
The reason I really don't suggest returning. It's not only been bad, but to the point we have seen our beers sit on the service bar for 10-15 minutes while the bartender yaps it up. Inexcusable. Poorly run front of the house.
Posted by LouisianaLady
Member since Mar 2009
81176 posts
Posted on 8/24/12 at 9:36 am to
quote:

I fault the shitty owners for not scheduling their employees.


Not that I'm defending the place at all because it has always sucked for me too, but most restaurants downsize dramatically between 2-5. Especially one that size. Several go down to 2 servers and they just alternate tables.

Not sure why they had 3 hostesses though.
Posted by Boudreaux35
BR
Member since Sep 2007
21405 posts
Posted on 8/24/12 at 9:38 am to
quote:

That's been my overall experience with the place, unless I'm at the bar.


That's where I always sit.
Posted by LSUAfro
Baton Rouge
Member since Aug 2005
12775 posts
Posted on 8/24/12 at 9:39 am to
quote:

Several go down to 2 servers and they just alternate tables
This isn't the only problem. Service is almost always sub par.

Last time I was in there I watched my server. She had 3 tables. She wasn't "too" busy. She'd walk in to the kitchen and come back out 5 minutes later. A server should never need to be in the kitchen for 5 minutes especially while drinks are sitting on the service bar.

Similar experiences at happy hour, mid afternoon, and around 9.
Posted by RedHawk
Baton Rouge
Member since Aug 2007
8836 posts
Posted on 8/24/12 at 9:43 am to
As I said, we went a few weeks ago and never got our food and we were there for one and half hours. Here is the play by play:

1) Sit down and wait 10 minutes for anybody to even acknowledge us.

2) Waitress takes our drink orders.

3) Wait 15 minutes for our drink orders and then order our food. We both got Shepard's Pie.

4) After another 20 minutes we order another drink.

5) Wait 15 minutes again for our drinks. I order another drink right away so I won't be dry for that long again.

6) Wait another 15 minutes for my other drink to get to the table. Waitress said she will check on our food.

7) Another 15 minutes go by and still no food. Waitress again said she will check on our food.

8) A table that came in about an hour after us is getting their food now and I see at least two shepard's pies on the table. Our waitress was also their waitress. I ask her why she gave them their Shepard's pie and we have been here waiting for over an hour. She said it was part of their ticket. I ask for our ticket so we can just leave.

Horrible experience and will never be back.
Posted by LouisianaLady
Member since Mar 2009
81176 posts
Posted on 8/24/12 at 9:51 am to
So you paid, but never got your food? frick that.
Posted by RedHawk
Baton Rouge
Member since Aug 2007
8836 posts
Posted on 8/24/12 at 10:01 am to
quote:

So you paid, but never got your food? frick that.


Only paid for our drinks. They didn't even offer us any kind of discount or anything.
Posted by LSUAfro
Baton Rouge
Member since Aug 2005
12775 posts
Posted on 8/24/12 at 10:07 am to
quote:

Horrible experience and will never be back.

Dude
Sorry that's not funny.
That's bad though.
Posted by RedHawk
Baton Rouge
Member since Aug 2007
8836 posts
Posted on 8/24/12 at 10:17 am to
quote:

Dude
Sorry that's not funny.


All we could do was laugh about it. We ordered Chinese Food and called it a night.
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