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Mint issues with Whitney/Hancock?

Posted on 8/7/12 at 2:25 pm
Posted by sneakytiger
Member since Oct 2007
2471 posts
Posted on 8/7/12 at 2:25 pm
Any Whitney or Hancock customers have trouble with Mint recently? My checking and savings accounts quit updating several days and now Mint can't import them after deleting and trying to re-add.
Posted by Putty
Member since Oct 2003
25482 posts
Posted on 8/7/12 at 2:38 pm to
quote:

Any Whitney or Hancock customers have trouble


YES

quote:

with Mint


oh...nevermind

and I finally closed my accounts over there and moved everything the Schwab.
Posted by Breric
Member since Oct 2007
517 posts
Posted on 8/7/12 at 5:41 pm to
Same issues here. I think it may be a Whitney/Hancock issue. I have to answer a security question every time I log in to my Whitney account. It's been doing that for the past 2 weeks.
Posted by Dead Mike
Cell Block 4
Member since Mar 2010
3375 posts
Posted on 8/7/12 at 7:09 pm to
Whitney/Hancock mobile banking and e-banking have been down since yesterday, no word on when it'll be fixed.
Posted by IKEtheTIGER
Prairieville, LA
Member since Aug 2005
222 posts
Posted on 8/8/12 at 12:03 pm to
YES...and annoyed by it. Looking for a new program to track my funds.
Posted by Silus Robertson
West Monroe, Louisiana
Member since Jul 2012
150 posts
Posted on 8/8/12 at 12:54 pm to
Yep- I have tried deleting my account and re-installing, emailed mint several times, still no luck.

Never realized how much I liked the program till it's no longer available.

Hoping they fix it soon.
This post was edited on 8/8/12 at 12:55 pm
Posted by rcdodd
Flowood
Member since Feb 2006
287 posts
Posted on 8/8/12 at 1:42 pm to
i had issues with my bank transactions updating since july 20th. I tried updating manually, changing passwords, etc. I emailed Mint support yesterday morning and by the time i checked at home after work, my transactions were working correctly. Just email support.
Posted by sneakytiger
Member since Oct 2007
2471 posts
Posted on 8/8/12 at 2:07 pm to
I emailed Mint about the problem yesterday afternoon and received a reply later in the evening... seems to be working fine now.
Posted by Walt OReilly
Poplarville, MS
Member since Oct 2005
124216 posts
Posted on 8/8/12 at 4:19 pm to
ive about had it with them ever since the merger
Posted by MOT
Member since Jul 2006
27766 posts
Posted on 8/8/12 at 9:37 pm to
What kind of issues have you had Walt?
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