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Mortgage payment question - Servicing recently bought out

Posted on 12/8/10 at 9:46 am
Posted by TheFranchise
The Stick
Member since Feb 2005
6202 posts
Posted on 12/8/10 at 9:46 am
My roommate (the homeowner) received a letter last month that his mortgage servicing was bought out and that November's payment would be the last one made to prior servicing co.

He has not received a bill or other statement for December from NEWCO. The mortgage payment is usually due by around the 16th.

As it is getting close to said usual payment date, what do we need to do to contact NEWCO? Where do we forward payment to? I have tried to google NEWCO but I'm coming up with thousands of potential payment addresses.

TIA for any insight.

LINK
Posted by tom
Baton Rouge
Member since Jun 2007
8152 posts
Posted on 12/8/10 at 9:54 am to
I'd call them ASAP. If they don't ever contact you they are probably disorganized enough to really mess things up if you skip some payments.
Posted by West Monroe
west Monroe, la
Member since Jan 2005
1008 posts
Posted on 12/8/10 at 9:59 am to
Usually the old company will have the phone number for the new company. When a loan transfers the new company can not charge late charges for 60 days and report any negative credit reporting. If you call the new company, they might not have the loan on their system until December 1st if that is the actual transfer date. The old company should send a good bye letter and the new company a hello letter.
Posted by foshizzle
Washington DC metro
Member since Mar 2008
40599 posts
Posted on 12/8/10 at 10:49 am to
Contact OLDCO, they should have the number for NEWCO.
Posted by TheFranchise
The Stick
Member since Feb 2005
6202 posts
Posted on 12/8/10 at 10:58 am to
found a number for MetLife, turned out to be the right one by happenstance.

got it done. thanks for the help.

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