re: PSA: Walmart.com Bubba Blade (no longer on) sale

Is it worth calling and bitching? Just found out my order was cancelled as well

I called and had to reorder at higher price but they said they would honor the original price.

I have an incident number to honor original.

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Is it worth calling and bitching?

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I would if I were you.

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Is it worth calling and bitching?

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Most certainly, but your best bet with any situation like this is to not be an absolute count nugget when dealing with them (not saying you would be). I was very polite, but maed them well aware I was displeased with the way it had been handled and the lack of communication on their end.


This way their email to me.

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Thank you for your inquiry.  My name is Xxxxx with the tier 2 corporate escalations team and I'm happy to assist.  I'm sorry that you have yet to receive your order.  Unfortunately, due to the out of stock items your order was stuck in processing.  I am more than happy to honor the prices given when you placed this order.  However, a new order needs to be placed I'm sorry.  My recommendation is to place the order for the items in stock and get those on the way to you.  This email will serve as confirmation when the other knifes become available of the price match.

 

Ok here is the fine print.  You have to place the orders and the initial hold will be the high amount.  Please reply to this email with the order number and I'll make the adjustments immediately.  We only charge when the item ships so once the knifes ship out you'll only see the correct amount charged to your card.  Please let me know if you have any questions.

 

Thank you for allowing me to assist you today!

 

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I did the chat and this is the response I received:

I am very sorry for the experience you had with us with this last order, I will make sure I share this conversation with our management team so we can improve our service. We appreciate your business and would like to apply a 10% discount off a future order.

Frick Wal Fart

Got 6 in the mail today. They honored the price on the 3 flex, but not the stiffe. They actually credited my account back the difference of normal price and the "sale" price. My receipt shows full price. Will probably keep two and return the rest.

Checked my email today and Walmart is giving me $10 just because. I never complained or anything once the order was cancelled because I figured it wasn't legit. So those or ordered go check your email.

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Thank you for ordering from Walmart.com.

Unfortunately, at the time you placed your online order, some items were incorrectly priced. As a result, we have cancelled the items below from your order. We take pride in providing a great shopping experience and I know we came up short on this one. We will be sending you a separate email within the next 5 business days with a $10 electronic gift card (1 per customer) to use on your future purchase. I do hope you'll give us another chance to win-back your business.

This cancellation is in accordance with our Terms of Use. If you’d like to know more about our terms, including our policy regarding pricing and typographical errors, please visit:

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Got the same thing. I was hoping to receive my 28 bubba blades, but I will take $10 instead.

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Back several years ago I was in walmart and they had a shimano reel for sale with a clearly wrong price. It was like a $150 reel and they had it priced at like $25.

I bought 3 of them and didn't feel a tinge of guilt.