I went to the one in St Rose and was in and out both times in about 30 minutes. With appointment both times. But the douchebag security guy at the front door of the building madee me leave my cellphone with him both times.
I got there in the dark and cold to pick mine up 15 minutes before they opened. The end of the line was already 100 feet from the door. When they opened up I made it to the door because they have about 30 or so folding chairs inside for people to sit. They took the names and ID's of those there to pick up as opposed to those applying. I gave them my name and eventually found a seat. I waited over two hours - got scolded for answering my phone - and when I'd finally had enough went to the front desk to get my ID and told the lady that I was going to have to leave because I had a lot to do. She took my name and checked her list and lo and behold I was the next one on the list. She told me to have a seat and I answered a questionnaire and had to wait for my background check about 15 minutes. They gave my card to me and I left. All told almost 3 hours with that bull shite.