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Roofing contractors want to see insurance paperwork first

Posted on 9/20/17 at 10:47 am
Posted by kcon70
Houston, TX
Member since Sep 2016
2695 posts
Posted on 9/20/17 at 10:47 am
Need OT help.

After Harvey I've got to replace my roof. Out of the 5 roofing contractors I've spoken with only 2 are coming to do estimates before I show them insurance paperwork. This seems odd to me.

Why should they see the insurance adjustment first? So they can charge differently than non-insurance?
This post was edited on 9/20/17 at 12:09 pm
Posted by Chad504boy
4 posts
Member since Feb 2005
166075 posts
Posted on 9/20/17 at 10:49 am to
quote:

Why should they see the insurance adjustment first? So they can charge differently than non-insurance?


maybe. helps know they aren't wasting their time too i guess. but it'd still piss me off too i think
Posted by Brian Wilson
Member since Mar 2012
2015 posts
Posted on 9/20/17 at 10:50 am to
So they know they will get paid?

Posted by bamaswallows
Baton Rouge
Member since Dec 2007
1175 posts
Posted on 9/20/17 at 10:51 am to
In BR - similar thing just happened to me. Ryson wanted me to sign paperwork prior to estimate. I declined. Premier South and Garcia both came out and gave quotes.
Posted by TaderSalad
mudbug territory
Member since Jul 2014
24624 posts
Posted on 9/20/17 at 10:52 am to
I've worked in roofing in the past. After storms, they are trying to make sure that insurance is going to cover everything so there is no issues with invoicing. Just show them your paperwork. Getting estimates is also stupid with insurance, because if you get a bid less than what insurance is willing to pay out, you dont get a check in the mail for the difference. The only tie getting cheapest bid is worth it is if insurance is only covering partial roof and you need/want a whole roof.

ETA: More important than cheapest estimate, find who's going to put the best product on your roof.
This post was edited on 9/20/17 at 11:40 am
Posted by DownshiftAndFloorIt
Here
Member since Jan 2011
66763 posts
Posted on 9/20/17 at 10:55 am to
Show me the estimate first and then I'll show you the insurance paperwork. Garcia had no issue doing it this way and they came in close.

I don't understand how it is anything other than a conflict of interest to do it in the opposite order and I can't believe the insurance companies don't go ballistic over it.
Posted by GumpInLex
Lexington, KY
Member since Nov 2011
1617 posts
Posted on 9/20/17 at 11:00 am to
I used to work for a company that did storm restoration to replace roofs.

I will 100% tell you it is much more appealing to a contractor to see the insurance paperwork upfront so they know the money is there. That being said, choose someone local so that if they do a bad job you know where to find them. Never trust a stormchaser.

If the insurance company paid to replace your whole roof system (which i am assuming is the case), the contractor cannot charge you anything out of your pocket other than your deductible, unless you choose to upgrade your roof (i.e. Better shingles, lead pipe boots etc.)

One thing i will recommend for you: GAF Timberline HD dimensional shingles. If you dont already have a dimensional roof, it is well worth the extra $500-1000 that it will cost you to upgrade. Also, lead pipe boots are most definitely recommended. Dont let the contractor charge you more than $75 per pipe boot that is upgraded to lead.
Posted by kcon70
Houston, TX
Member since Sep 2016
2695 posts
Posted on 9/20/17 at 11:07 am to
quote:

GumpInLex


Thanks for the info. I'm def staying with local contractors. I'm not messing with the ones that will not quote me first.
Posted by Puffoluffagus
Savannah, GA
Member since Feb 2009
6093 posts
Posted on 9/20/17 at 11:08 am to
quote:

Getting estimates is also stupid with insurance, because if you get a bid less than what insurance is willing to pay out, you dont get a check in the mail for the difference


Does this vary by insurance? When I had to have my roof replaced , insurance agent came and gave estimate of repair and gave me a check for that amount. I was able to find my own roofer at a cheaper bid.

I pocketed the difference between the agent price and what I paid the roofer, was almost the difference of my deductible.

Posted by wickowick
Head of Island
Member since Dec 2006
45788 posts
Posted on 9/20/17 at 11:20 am to
They are going to work for insurance proceeds. Xactimate (the estimating software) has already given a fair market price for roof replacement. Unless the scope is off, it is very cut and dry.

Lets talk hypotheticals.

$10k Insurance estimate to do the work
$4k withheld that your get back after repairs are completed
$1k deductible
$5k First Check from Insurance

Lets say you negitotiate to $8500 for roof replacement.

$8500 total cost of job
$1000 Deductible,
$5k already paid by insurance
depriciaction goes from $4k to $2500 for the second check.

My advise to you, take money out the equation and hire the best person to install the roof, they are all going to work for insurance proceeds...
Posted by Tiger Prawn
Member since Dec 2016
21845 posts
Posted on 9/20/17 at 11:28 am to
Sounds shady for any reason other than the contractor just wanting to make sure you have insurance so they know they'll get paid. I'd just show them a copy of your insurance declarations page to prove to them that you have insurance. And don't sign anything until you know for sure that's the contractor you're planning to do the work
Posted by LSUScores
Member since Oct 2015
975 posts
Posted on 9/20/17 at 11:30 am to
Contractors/roofers make a large profit margin on roof repairs or replacement. You should be able to negotiate getting upgraded shingles without paying any deductible at all for the work.
Posted by Chad504boy
4 posts
Member since Feb 2005
166075 posts
Posted on 9/20/17 at 11:31 am to
quote:

Lets say you negitotiate to $8500 for roof replacement.

$8500 total cost of job
$1000 Deductible,
$5k already paid by insurance
depriciaction goes from $4k to $2500 for the second check.


get that paperwork to read $9500...
Posted by KwoodTiger
Member since Aug 2011
916 posts
Posted on 9/20/17 at 11:38 am to
Had a similar experience in NE Houston.

Definitely didn't let roofing contractor know what insurance guy was willing to pay as insurance guy told me over the phone that he was writing the estimate "fat" to help with other losses...probably have $300-400k in flood damage and homeowners insuarance trying to help a little.

Told all roofing companies that wanted to see insurance docs to F off. Still had 2-3 willing to come out without seeing docs. Settled on Conroe-based roofing company. He came in $8k below what I'm being paid by homeowners insurance allowing me to contribute that difference towards the portion of flood damage over and above the flood insurance cap.

Go with gut.
Posted by Geaux Frogs
North Richland Hills, TX
Member since May 2011
219 posts
Posted on 9/20/17 at 11:39 am to
The roofers work for the insurance proceeds. There is no need to get a quote. The insurance told you that it would cost $X to replace, and the contractor is agreeing to replace it for $X.

Money gets people twisted, and somehow people got the idea that they can make money off of an insurance claim. The whole purpose of insurance if to replace the loss, not replace loss plus pay for your vacation.

Your insurance premiums guaranty that you will not have to come out of pocket to repair the loss for anything more than your deductible unless you choose to upgrade.


I have worked in insurance. I would echo the advice to find the best contractor to do the work that will stand behind their work. Pay your contractor on time and do not expect to make money on a disaster loss.
Posted by Koach K
Member since Nov 2016
4057 posts
Posted on 9/20/17 at 11:49 am to
Don't rush to put a roof on. Let all the slapdick subs move on before you touch your roof or you will end up with a subpar roof. Anyone that treats you like a broke-arse mf is in actuality probably just that themselves.
Posted by KABoss02
Dallas
Member since Jul 2009
1362 posts
Posted on 9/20/17 at 12:17 pm to
They shouldn't, it really is none of their business. Do you really think you will get their best pricing if they know how much money you have to spend?

Echo what the other said above too. Pick someone high quality and local with references. Really hard to go wrong if you do.
This post was edited on 9/20/17 at 12:22 pm
Posted by Martini
Near Athens
Member since Mar 2005
48829 posts
Posted on 9/20/17 at 4:32 pm to
quote:

Contractors/roofers make a large profit margin on roof repairs or replacement. You should be able to negotiate getting upgraded shingles without paying any deductible at all for the work.


Yeah there's not a "large profit margin" on shingle repairs and replacement. The profit is made in volume. If they make $1-2 k on the average home they are doing ok.

And requesting insurance paperwork isn't that big of a deal - but what you should be asking them is for THEIR insurance certificate.

And most certainly go with an architectural shingle not a three tab but the plants right now are not rolling too many three tabs anyway with Texas and Florida in the mix.

And paying a few bucks more and using local is always a good idea but regardless a roof is just like anything else - the homeowner should be paying attention to ANY work being done on their home at any time.
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