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OT Mechanic Help - Actuator Motors

Posted on 7/8/15 at 9:10 am
Posted by failuretocommunicate
Lafayette
Member since Dec 2007
1062 posts
Posted on 7/8/15 at 9:10 am
Here's the situation...my daughter has a 2012 Nissan Maxima with about 65K miles on it. Daughter advises that the drivers side automatic lock quit working. She comes home from LSU about two weeks later and none of the automatic locks are working. Brought to Nissan dealer and they tell her that all of the actuator motors are broken and need to be replaced....a total of about 2,000 to fix all.....WTH???

Googled this problem and it seems that it does in fact occur, but all 4 doors within a two week period??

What says the OT mechanics?? I've owned 3 infiniti (high end Nissans) and never had anything go wrong with any of the cars.
Posted by tigerfootball10
Member since Sep 2005
9493 posts
Posted on 7/8/15 at 9:12 am to
Giles Nissan is as crooked as a snake. Take it elsewhere
Posted by VetteGuy
Member since Feb 2008
28003 posts
Posted on 7/8/15 at 9:13 am to
I had a Cadillac (2008) that had all 4 actuators replaced under warranty and then 2 more later on.

Not uncommon at all. Driver's door goes first, for obvious reasons.
Posted by meeple
Carcassonne
Member since May 2011
9310 posts
Posted on 7/8/15 at 9:14 am to
quote:

Brought to Nissan dealer and they tell her that all of the actuator motors are broken and need to be replaced....a total of about 2,000 to fix all.....WTH???

Dealer is obviously going to rake you over the coals. Take it to another mechanic and get an estimate, or if you are handy search youtube, buy a part from rockauto.com and fix only one of them yourself first to see if that's the problem. If it still doesn't fix it, the problem is electrical somewhere else.
This post was edited on 7/8/15 at 9:15 am
Posted by CHEDBALLZ
South Central LA
Member since Dec 2009
21890 posts
Posted on 7/8/15 at 9:15 am to
Shouldn't be $2,000....... I'd get someone else to look at it.
Posted by Broke
AKA Buttercup
Member since Sep 2006
65037 posts
Posted on 7/8/15 at 9:20 am to
Most likely it's the door panel where the locks are. That part from a junk dealer on Ebay is around $70. We had a problem with the windows on one side of the car. This fixed it.
Posted by VetteGuy
Member since Feb 2008
28003 posts
Posted on 7/8/15 at 9:22 am to
What part?

The actuator?
Posted by terd ferguson
Darren Wilson Fan Club President
Member since Aug 2007
108726 posts
Posted on 7/8/15 at 9:24 am to
Each one of those should be around $70-$100... so probably $400 or less in parts.

$1600 labor seems ridiculously high. I'll do it for $1000.
Posted by new92
Middleburg, FL
Member since Feb 2009
595 posts
Posted on 7/8/15 at 9:50 am to
What part on panel Broke?
Having an issue with window on wife's van right now. At first the window, power door, and driver side mirror all stopped working then all but window started working again

Was going to order window motor but that parts pretty high if I can try something else out first
Posted by Broke
AKA Buttercup
Member since Sep 2006
65037 posts
Posted on 7/8/15 at 10:41 am to
Door panel switch

Posted by Broke
AKA Buttercup
Member since Sep 2006
65037 posts
Posted on 7/8/15 at 10:42 am to
A good way to tell if this switch panel is bad is by trying the switches on the other side of the car (window and door lock). If they work, then it's that drivers side panel.
Posted by meauxjeaux2
watson
Member since Oct 2007
60283 posts
Posted on 7/8/15 at 10:43 am to
most likely door panel switch. OP,get a test light and back probe the harness connectors under the switch panel. You'll find out what bad. Could also be a module for the interior gone bad as well.
Posted by failuretocommunicate
Lafayette
Member since Dec 2007
1062 posts
Posted on 7/8/15 at 10:54 am to
Thanks for all the info. I'm not very handy and might need to take it to a "shade tree mechanic" for an analysis.
Posted by Broke
AKA Buttercup
Member since Sep 2006
65037 posts
Posted on 7/8/15 at 10:59 am to
I highly doubt all 4 actuators went out at the same time. It's something else. This dealership is fricking you.
Posted by VetteGuy
Member since Feb 2008
28003 posts
Posted on 7/8/15 at 11:05 am to
quote:

I highly doubt all 4 actuators went out at the same time


Agreed.

The ones that I had fail, did not fail simultaneously. They all failed pretty close together though.

GM's lock actuators and door handles were crap in that period, though. (2007-2014)
Posted by meauxjeaux2
watson
Member since Oct 2007
60283 posts
Posted on 7/8/15 at 11:23 am to
quote:

I'm not very handy and might need to take it to a "shade tree mechanic" for an analysis.


where are you located?
Posted by failuretocommunicate
Lafayette
Member since Dec 2007
1062 posts
Posted on 7/8/15 at 11:32 am to
I'm in Lafayette. To be clear, they didn't all fail at once. Drivers side went out, then a couple of days later passenger side, then the two back doors went out (which is how my daughter described it to me).
Posted by VetteGuy
Member since Feb 2008
28003 posts
Posted on 7/8/15 at 11:35 am to
I'm betting on failed actuators.



Whatever you do, buy new parts. The labor to change them is the PITA, not the actual part cost.
Posted by Placebeaux
Bobby Fischer Fan Club President
Member since Jun 2008
51852 posts
Posted on 7/8/15 at 11:40 am to
All four? Must be tons of traffic in that back seat
Posted by tigerfootball10
Member since Sep 2005
9493 posts
Posted on 7/8/15 at 11:41 am to
quote:

This dealership is fricking you.

That's Giles Nissan. Trust me on this one.
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