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re: New car not being delivered...nervous, advice?

Posted on 9/22/17 at 9:38 am to
Posted by Saskwatch
Member since Feb 2016
16537 posts
Posted on 9/22/17 at 9:38 am to
quote:

Gaston


Go to nearest Volvo dealership and demand answers. If you couldn't get someone on the phone, surely they can.
Posted by 3deadtrolls
lafayette
Member since Jan 2014
5686 posts
Posted on 9/22/17 at 9:38 am to
quote:

Never trust those pesky Chinese.


FIFY.. PRC owns Volvo now.

Posted by rd280z
Richmond
Member since Jan 2007
2301 posts
Posted on 9/22/17 at 9:56 am to
Have it checked for water damage if it ever arrives
Posted by Arbengal
Louisiana
Member since Sep 2008
3003 posts
Posted on 9/22/17 at 9:59 am to
Go to dealership and demand deposit back. Negotiate new deal in part of the USA that has no danger of flood damaged cars. Get on plane and pick up vehicle. Simple. You will have piece of mind and that’s worth more than you know
Posted by Gaston
Dirty Coast
Member since Aug 2008
38940 posts
Posted on 9/22/17 at 10:04 am to
There are no others on lots like we configured. We'd rather just have a new one made and shipped over.
Posted by cajuncarguy
On the road...Again!
Member since Jun 2013
3135 posts
Posted on 9/22/17 at 10:05 am to
Looks like there was flooding in the area:

LINK

US DOT regulations state that any damage over a certain amount in transit must be disclosed to the purchaser. That amount used to be $500. But it may be higher.

The shipping status picture sure looks like a 2 week "hole" in activity. That delay could be because of general conditions lingering because of the storm or because of flooding or other damage.

There is no scenario that I can imaging where any flood damage that would 2 weeks to fix would not be over $500 or would not total a privately ensured vehicle given all of the electronics in it.
Posted by MardiGrasCajun
Dirty Coast, MS
Member since Sep 2005
5352 posts
Posted on 9/22/17 at 10:47 am to
quote:

Go to nearest Volvo dealership and demand answers. If you couldn't get someone on the phone, surely they can.


gaston,

Based on your Customs release statement, I'd agree with Saskwatch. Someone knows where your vehicle is located. Demand answers.
Posted by TheFonz
Somewhere in Louisiana
Member since Jul 2016
20351 posts
Posted on 9/22/17 at 10:54 am to
quote:

I'd want to be there when it finally shows at your dealer and go over it very well before accepting the vehicle.


Posted by GaryMyMan
Shreveport
Member since May 2007
13498 posts
Posted on 9/22/17 at 10:59 am to
Do you have a salesman you worked with? I'd call him with your semi-reasonable concerns (paint correction is possible, I don't think Irma damage is realistic).

I don't think it's unusual for a vehicle released from port on the 6th to take this long to arrive - it's with thousands of other cars getting trained/trucked across the country. Not exactly a FedEx envelope.

quote:

Neither the dealer nor the US corporate will give us any details.

I wouldn't expect much from Corporate for a car that's not even two weeks late - but your salesman should at least appease you by saying this is either common or not. Was the 11th supposed to be delivery to the dealer? If so they take their time with all the paperwork and inspections they do to get the car ready for you.
Posted by Pettifogger
Capitol Hill Autonomous Zone
Member since Feb 2012
79115 posts
Posted on 9/22/17 at 11:01 am to
Who the frick is this particular about an XC60?
Posted by PearlJam
NotBeardEaves
Member since Aug 2014
13908 posts
Posted on 9/22/17 at 11:07 am to
quote:

Who the frick is this particular about an XC60?
You've never met Gaston? Dude is into the details on cars, a/v equipment, watches and living room decor.
Posted by Gaston
Dirty Coast
Member since Aug 2008
38940 posts
Posted on 9/22/17 at 11:18 am to
They're saying no damage was incurred during Irma. We ordered some options that are installed 'in port' and I guess that's the hold up. They'll have to pull and die cut the bumper to install the tow package, but the others are simpler. Thinking it'll be on the truck next week some time.
This post was edited on 9/22/17 at 11:21 am
Posted by Gaston
Dirty Coast
Member since Aug 2008
38940 posts
Posted on 9/22/17 at 11:19 am to
? How do you buy cars? Just toss em $50k and take whatever they give you?

I hate gold cars, but it's only $50k so who cares?
Posted by patnuh
South LA
Member since Sep 2005
6701 posts
Posted on 9/22/17 at 11:20 am to
Yep, and most of the stuff he has looks like shite.
Posted by Saskwatch
Member since Feb 2016
16537 posts
Posted on 9/22/17 at 11:29 am to
quote:

We ordered some options that are installed 'in port' and I guess that's the hold up.


This would have been a good piece of info. to include from the beginning. I still don't understand why someone can't shoot you a quick email and say "Yes we are bolting shite on right now". I'm assuming they have no incentive to please you due to the fact you are an online customer and the car has already been "purchased".
Posted by MardiGrasCajun
Dirty Coast, MS
Member since Sep 2005
5352 posts
Posted on 9/22/17 at 11:31 am to
quote:

You've never met Gaston? Dude is into the details on cars, a/v equipment, watches and living room decor.


And Vizsla's....and Glastron boats....
Posted by Gaston
Dirty Coast
Member since Aug 2008
38940 posts
Posted on 9/22/17 at 11:32 am to
The delivery date of the 11th was with the hitch installation. The accessories were added to the online order on 6/28/17.
Posted by Gaston
Dirty Coast
Member since Aug 2008
38940 posts
Posted on 9/22/17 at 11:34 am to
If that boat could tell stories...I got it when I was 15 and kept it all through LSU...
Posted by dillpickleLSU
Philadelphia, PA
Member since Oct 2005
26269 posts
Posted on 9/22/17 at 11:36 am to
I called and checked on it for you.....they took out the surround sound and replaced with Jensen speakers....they have also seal welded the badges to the body so you can't debadge and slicked up the rims so you can't plasti dip....thats the hold up
Posted by MardiGrasCajun
Dirty Coast, MS
Member since Sep 2005
5352 posts
Posted on 9/22/17 at 11:38 am to
quote:

If that boat could tell stories...I got it when I was 15 and kept it all through LSU...


Not sure if you ever saw the trailer after I restored it. Your trailer when I got it....


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