This is specifically where they break the law. Their policies and costs are fricking posted in the office. Any person in the world can walk up and see their ridiculous fees, that are phenomenally over the rate they are supposed to be charging. They close during the day so that they can charge more fees. They also require exact change, and refuse to give you any change back on any amount. If your bill is $201, and you only have $100 bills, you are out $99.
All fees charged by a tow truck operator for the nonconsensual towing of a vehicle from private property or parking areas shall be uniform and shall be set in accordance with rules and regulations promulgated by the Louisiana Public Service Commission. If the tow truck operator charges any fee in excess of the uniform fee, the owner of the motor vehicle shall have a right and cause of action to recover the amount of the excess fee, storage costs, if applicable, reasonable attorney fees, and all court costs.
How can they be a legit towing company if they are closed during the day?
Eta: They charge overnight fees if they pick up your car and have it for 6 hours. They also charge an after hours fee for showing up when they don't want people. They used to charge by the hour to keep your car there
This post was edited on 3/20 at 3:46 pm