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Started By
Message
ATT trying to make things right
Posted on 8/21/16 at 10:59 am
Posted on 8/21/16 at 10:59 am
LINK
quote:
Credits for Service Disruption Any postpaid customer impacted by our service disruption in Ascension, East Baton Rouge, East Feliciana, Iberville, Livingston, Point Coupee, St Helena, St James, West Baton Rouge, and West Feliciana parishes will receive a one-time credit worth 50% off the cost of your monthly service. *
13
Posted on 8/21/16 at 11:00 am to Bmath
Time is money. We don't get that back. Many people will still cancel, this will only prevent a few.
Posted on 8/21/16 at 11:00 am to Bmath
Well that is nice, but stop throttling my data.
Posted on 8/21/16 at 11:00 am to Bmath
Thanks, AT&T
Posted on 8/21/16 at 11:00 am to Bmath
You won't have to pay for services you never received?
What Saints they are!
What Saints they are!
Posted on 8/21/16 at 11:02 am to Bmath
Good.
The loyalists will stay with them and won't bombard the networks of people who really need their phones.
The loyalists will stay with them and won't bombard the networks of people who really need their phones.
Posted on 8/21/16 at 11:04 am to VetteGuy
Have a buddy spend all day and Verizon couldn't get his number ported from ATT. Wound up staying with ATT.
Posted on 8/21/16 at 11:04 am to Bmath
50% of one month sounds cheezy. The cost to retain a customer is far cheaper than the cost to acquire a customer and it cost even more to recover a lost customer
Posted on 8/21/16 at 11:07 am to Bmath
Losers
Posted on 8/21/16 at 11:07 am to Bmath
frick AT&T. Verizon, here I come.
Posted on 8/21/16 at 11:09 am to 756
quote:
The cost to retain a customer is far cheaper than the cost to acquire a customer and it cost even more to recover a lost customer
Unless you make them buy their way out of a contract, which most people have to do.
Easy to say you are leaving until you have to come up with $500+ to buy out the contract and pay for the leased phones.
Posted on 8/21/16 at 11:14 am to fightin tigers
quote:
Easy to say you are leaving until you have to come up with $500+ to buy out the contract and pay for the leased phones
exactly, it's easy to get emotional and try and talk like a bad arse. But when it comes down to it, people aren't forking out hundreds of $$ to prove a point.
As far as being upset with AT&T. Do some of you not realize that they had central offices flood? Hundreds of digital systems and T1 lines that were under water for days that fed the cell towers? I know several employees that were out for days trying to get the shite back up. shite happens, get over it
This post was edited on 8/21/16 at 11:15 am
Posted on 8/21/16 at 11:21 am to fightin tigers
quote:
Easy to say you are leaving until you have to come up with $500+ to buy out the contract and pay for the leased phones.
Verizon will pay for this.
Posted on 8/21/16 at 11:23 am to Bmath
Text this am from AT&T:
quote:
AT&T Free Msg: We remain committed to keep our service up and you connected despite the historic floods. We are giving a one-time credit worth 50% off your monthly recurring charges for service and any data overages incurred from 8/14-8/28. Go to att.com/laflood for details. Thanks for your continued patience and for being our customer .
Posted on 8/21/16 at 11:24 am to Bmath
T-Mobile 
Posted on 8/21/16 at 11:28 am to rocket31
I wonder if I should go to T-Mobile
Posted on 8/21/16 at 11:32 am to Bmath
quote:
ATT trying to make things right
Not enough and not on time.
This 14 year (cingular to ATT) customer is rolling to Verizon. Listened to my family who lost everything (like water made it into the attic and so they lost everything) tried to cancel everything ATT except cell service as they have no tv to watch nor will they for a long time, and ATT won't cancel their policies. Screw them.
Posted on 8/21/16 at 11:32 am to HarrisLetsRide
quote:
As far as being upset with AT&T. Do some of you not realize that they had central offices flood? Hundreds of digital systems and T1 lines that were under water for days that fed the cell towers?
But shouldn't that be better protected?
Posted on 8/21/16 at 11:39 am to HarrisLetsRide
quote:
exactly, it's easy to get emotional and try and talk like a bad arse. But when it comes down to it, people aren't forking out hundreds of $$ to prove a point.
No contract here, and my phones were bought third party. I can roll when and where I want. Not giving money to this company any longer.
quote:
As far as being upset with AT&T. Do some of you not realize that they had central offices flood? Hundreds of digital systems and T1 lines that were under water for days that fed the cell towers? I know several employees that were out for days trying to get the shite back up. shite happens, get over it
You must own stock. Correct me if I am wrong, but Verizon towers and systems took on the same flood waters and NEVER lost service. Then they're paying for customers during the flood times. They're earning people's business.
Posted on 8/21/16 at 11:40 am to Bmath
Half off a service that doesn't work! Awesome!
We bought out of our contracts yesterday and will be switching to Verizon as soon as att unlocks our phones.
The manager at the att store asked us to goto some website on our phones yesterday while in their store and nothing would load
quote:
it, people aren't forking out hundreds of $$ to prove a point.
We bought out of our contracts yesterday and will be switching to Verizon as soon as att unlocks our phones.
The manager at the att store asked us to goto some website on our phones yesterday while in their store and nothing would load
This post was edited on 8/21/16 at 11:41 am
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