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Started By
Message
anyone here work for AT&T?
Posted on 7/29/15 at 7:41 pm
Posted on 7/29/15 at 7:41 pm
I have AT&T high speed DSL at my current address. I'm about to move .3 miles north and AT&T is telling me they can't move my service because there are "no available ports". What frustrates me is at the house I'm moving to, my neighbors on each side of me have high speed DSL.
Can't they just freaking run a phone line to my new house and move my service?
I called the local office and they said to move service I have to call the 1-888 number.
AT&T has by far the worst customer service. Even worse than Dell.
Can't they just freaking run a phone line to my new house and move my service?
I called the local office and they said to move service I have to call the 1-888 number.
AT&T has by far the worst customer service. Even worse than Dell.
This post was edited on 7/29/15 at 7:43 pm
12
Posted on 7/29/15 at 7:43 pm to Marciano1
DSL 
Posted on 7/29/15 at 7:43 pm to Marciano1
Is it plugged in? Have you tried unplugging it and plugging it back in?
This post was edited on 7/29/15 at 7:44 pm
Posted on 7/29/15 at 7:52 pm to Scruffy
Good luck. I signed on for uverse 6 months ago. They ran a temp line down my driveway then another 1000' to the junction box. The line was buried two weeks ago. Like clockwork every weekend either lawnmowers, edgers or weed eaters would cut it. I was then out of service for a few days. I'd call and from one rep to another for an hour at a time, complete cluster frick every week. Then come the weekend wash, rinse, repeat.
I will say though that I do like the unverse programming and pricing. I have the full tv package and Internet for 80/mo.
I will say though that I do like the unverse programming and pricing. I have the full tv package and Internet for 80/mo.
Posted on 7/29/15 at 7:52 pm to Marciano1
quote:
AT&T worst customer service
You are right about that. They are neck and neck with Comcast out here. Good luck with this
Posted on 7/29/15 at 8:07 pm to FLBooGoTigs1
AT&T's customer service is 100 percent awful. That's the only drawback I have had with them. It is just about as easy to get the IRS on the phone than it is to speak with anyone meaningful at AT&T.
Posted on 7/29/15 at 8:39 pm to Marciano1
While AT&T customer service is on par with all layers of hell, it is entirely plausible that there are no available ports in your new area even if it is <.5 miles away.
Posted on 7/29/15 at 8:42 pm to Marciano1
quote:
DSL
Today that is like the equivalent to saying I have dial up.
Posted on 7/29/15 at 8:45 pm to Marciano1
DSL? 
Posted on 7/29/15 at 8:48 pm to Marciano1
COO here, what can I help you with?
This post was edited on 7/29/15 at 8:50 pm
Posted on 7/29/15 at 8:52 pm to Marciano1
quote:
high speed DSL
quote:
high speed
quote:
DSL
lol
Posted on 7/29/15 at 8:53 pm to Marciano1
Holy shite. DSL is still an option?
Posted on 7/29/15 at 8:57 pm to Marciano1
Why are you fighting so hard to keep ATT? Unless your only other option is AOL dialup, get another service.
Posted on 7/29/15 at 8:59 pm to Marciano1
They have LUS fiber where you're moving?
Posted on 7/29/15 at 9:12 pm to THRILLHO
quote:
Why are you fighting so hard to keep ATT?
It's either them or Hughes Net
Posted on 7/29/15 at 9:32 pm to Marciano1
I'm in same boat...ATT DSL or Hughesnet. ATT DSL doesn't look so bad eh
Posted on 7/29/15 at 9:34 pm to Marciano1
AT&T sucks arse. Tried to change my phone number because of a crazy ex. They told me it was $35.
W
T
F
W
T
F
Posted on 7/29/15 at 9:44 pm to knight_ryder
Uverse internet is the worst thing since 56k.
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