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Started By
Message
2014 Ford Explorer Problem
Posted on 5/6/14 at 8:25 am
Posted on 5/6/14 at 8:25 am
Bought the wife an explorer in october. Yesterday, she calls and has me listen to a beeping tone coming out the speakers.
The explorer has the touch screen, and like an impatient woman, she was using the navigation and it wasn't moving fast enough, so she kept "clicking the arrow." Then the noise started
Got home, turned car on and off, drove it around the block, noise stopped, but now the warning pops on and off on the screen saying some things have been disabled while driving.
I'm thinking it's some kind of update that's needed or a fuse that may have blown. Just wondering if anyone with a newer explorer has had this issue?
The explorer has the touch screen, and like an impatient woman, she was using the navigation and it wasn't moving fast enough, so she kept "clicking the arrow." Then the noise started
Got home, turned car on and off, drove it around the block, noise stopped, but now the warning pops on and off on the screen saying some things have been disabled while driving.
I'm thinking it's some kind of update that's needed or a fuse that may have blown. Just wondering if anyone with a newer explorer has had this issue?
This post was edited on 5/6/14 at 8:27 am
10
Posted on 5/6/14 at 8:27 am to Black
lemon
Posted on 5/6/14 at 8:27 am to Black
Surely it's under full warranty...just take it to the dealership.
Posted on 5/6/14 at 8:28 am to Black
quote:
Ford
theres your problem
what were you trying to do when it said disabled while driving?
there are a bunch of things you can't do while you are driving, mostly typing and changing some settings
Posted on 5/6/14 at 8:30 am to Croacka
I was just driving around the block. Not doing anything. I'll send you a video I took.
It doesn't click anymore when we pick a station, change screens, etc
It doesn't click anymore when we pick a station, change screens, etc
Posted on 5/6/14 at 8:31 am to Black
What does the warning say? She probably just hit a button and turned something off or on. Google the warning.
Posted on 5/6/14 at 8:31 am to Black
you can do a hard reset on sync by disconnecting the battery for half an hour
i once did that to fix a problem on my truck.....you may lose some of your presets or other settings, but i'd do that before taking it to the dealer, because thats probably the first thing theyre gonna try
i once did that to fix a problem on my truck.....you may lose some of your presets or other settings, but i'd do that before taking it to the dealer, because thats probably the first thing theyre gonna try
Posted on 5/6/14 at 8:32 am to Croacka
That's the next step I was going to try. Just sent the video
Posted on 5/6/14 at 8:32 am to Black
Being it back to the dealership. Last October equals they will fix it
Posted on 5/6/14 at 8:32 am to Black
quote:
I'm thinking it's some kind of update that's needed
It is an update. Take it to your dealer and they will update your firmware.
Posted on 5/6/14 at 8:34 am to CarterWilson717
quote:
It is an update. Take it to your dealer and they will update your firmware.
what is the latest version of sync?
i updated my truck a while back to the latest version, but not sure if it was before or after october
Posted on 5/6/14 at 8:36 am to Croacka
(no message)
This post was edited on 5/6/14 at 8:37 am
Posted on 5/6/14 at 8:36 am to Croacka
I checked on syncmyride from my phone and it says it's up to date. I was going to try and redownload the latest and reinstall
Posted on 5/6/14 at 8:36 am to Black
quote:
Black
Why did you guys decide the Explorer over the Edge?
We are about to buy one, and I am thinking Edge.
We had a rental explorer and love the features inside, but it's so long and really have issues with any visibility in the back corners.
We only have one baby too so don't need all the room the explorer offers.
Posted on 5/6/14 at 8:37 am to Black
Have a Fusion with same sync system but they usually give you a visual to go with the sound. Is there a visual warning? What's it say?
Posted on 5/6/14 at 8:37 am to Croacka
Needs new firmware, wifes Edge did the same thing. Takes about 30 min
Posted on 5/6/14 at 8:38 am to Mizzoufan26
Room
Ww have two kids and wanted the third row. And wife already had a crossover type suv with only one back seat and she was set on having a third row "to go places with more people"
We don't go anywhere....ever
Ww have two kids and wanted the third row. And wife already had a crossover type suv with only one back seat and she was set on having a third row "to go places with more people"
We don't go anywhere....ever
Posted on 5/6/14 at 8:38 am to Croacka
quote:
Ford
theres your problem
Wrong. Anyone that thinks Ford doesn't make good vehicles is just plain stupid and uninformed.
Posted on 5/6/14 at 8:39 am to Croacka
quote:
what is the latest version of sync?
Depends. You can create an account with syncmyride.com. This would save you a trip to the dealership.
Sync My Ride
You will need your VIN to set it up. Once you do that, your vehicle can email or text you with information about the vehicle.
Posted on 5/6/14 at 8:40 am to htownjeep
It's not really a warning tone. It's the tone that is made when you pick a station, change temp, etc. It's just over and over. Even when the car was off.
But that's stopped. I'll try to upload the video to youtube, but from what it sounds like, it's a firmware issue
But that's stopped. I'll try to upload the video to youtube, but from what it sounds like, it's a firmware issue
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