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Sales Advice

Posted on 11/2/16 at 7:36 pm
Posted by jimbeam
University of LSU
Member since Oct 2011
75703 posts
Posted on 11/2/16 at 7:36 pm
While I'm not in "sales" directly, I guess you're always selling your services, yourself, your business in some shape or form. They don't teach sales in engineering college courses. (Or at least i didn't take those classes if they offered them)

Want to hear from the mighty MT about their best thoughts and advice on being a good salesman.
Posted by KG6
Member since Aug 2009
10920 posts
Posted on 11/2/16 at 7:48 pm to
I'm horrible at cold call sales. But my best advice as an engineer in a sales position, make every opportunity you get count. Deliver above and beyond. Even if you are just the sales contact and someone else is delivering and does a subpar job, make sure they know you're doing everything u can for them. Customers want to know they have a contact they can trust. Next time you need to make a sale, you'll have them on your side. Trust goes further than lunches or bringing over donuts.

Now getting in there the first time, I'm still lost on that .
Posted by wfallstiger
Wichita Falls, Texas
Member since Jun 2006
11348 posts
Posted on 11/2/16 at 7:52 pm to
Never be dismissive, especially to the person who greets you.

Never be dismissive of a competitor's product. Sell your product.

If asked a question and you don't have an answer, say I don't know but will find out and get back to you.

Under promise, over deliver
Posted by TheOcean
#honeyfriedchicken
Member since Aug 2004
42453 posts
Posted on 11/2/16 at 7:57 pm to
Be yourself. Know what you're selling. Make your potential customer/client feel comfortable. And ask phenomenal questions.

And as KG said, go the extra mile. Customers/clients respect that and will be more likely to keep your service/use your product even if they can find a lower price.
This post was edited on 11/2/16 at 7:59 pm
Posted by carlsoda
B Rah
Member since Dec 2009
5776 posts
Posted on 11/2/16 at 8:02 pm to
know your client. Research the shite out of what they do and now what your solution solves. Learn to tell stories, nothing sells better than stories
This post was edited on 11/2/16 at 8:03 pm
Posted by Paul Allen
Montauk, NY
Member since Nov 2007
75135 posts
Posted on 11/2/16 at 8:14 pm to
It never hurts to ask
Posted by LSURussian
Member since Feb 2005
126951 posts
Posted on 11/2/16 at 8:17 pm to
Learn how to fake sincerity....
Posted by tigereye58
Member since Jan 2007
2668 posts
Posted on 11/2/16 at 8:20 pm to
Be kind to everyone.
Get to know everyone. Learn about their business and personal interests. Be genuine in doing so.

Be an expert in what you do and learn all you can about their business.

2 good books.

What All Great Salespeople Do.
The Challenger Sale
Posted by Paul Allen
Montauk, NY
Member since Nov 2007
75135 posts
Posted on 11/2/16 at 8:41 pm to
No more Mondays by Dan Miller is another good read.
Posted by UGATiger26
Jacksonville, FL
Member since Dec 2009
9044 posts
Posted on 11/2/16 at 8:46 pm to
Sales is about answering 3 questions for the prospect:

1: why buy?
2: why buy now?
3: why buy from you?

It's about helping the prospect understand why what you are offering them is in their best interests.
Posted by MikeD
Baton Rouge
Member since Jan 2004
7208 posts
Posted on 11/2/16 at 9:12 pm to
Customers buy from people they know and trust.
Posted by tigerpawl
Can't get there from here.
Member since Dec 2003
22236 posts
Posted on 11/2/16 at 9:17 pm to
Be patient. Make a 5-year plan and work it hard. Beat the drum every day.
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38511 posts
Posted on 11/2/16 at 9:19 pm to
Talking is telling. Listening is selling.
Posted by momentoftruth87
Member since Oct 2013
71169 posts
Posted on 11/2/16 at 9:55 pm to
Be honest
Build rapport (even if you don't get the sale)
Believe in your product
Always give them the WIFM (what's in it for them)
Don't get down, you'll find your stride
Don't do reccomended flow charts, find & build your own pitch
Doesn't hurt at all to ask if they know if someone they know might be interested
Time is your best friend, don't waste it.

There are more things but hopefully you have the gift to gab, don't rehash or use pet words and always respect their oppinion before you try to overcome their indifference.

I was a military recruiter and I was very successful doing all of the above.
Posted by Hankg
Member since Feb 2011
631 posts
Posted on 11/3/16 at 3:52 am to
I had a sales job a long time ago. Several on my customers had this other guy that sold them items that I also sold. When I would try to convince them to buy everything from me and get rid of the other guy they all said the same thing. " oh I can't get rid of him, he's such a nice guy and have you ever seen him? He has an eye patch. I'd feel bad to stop buying from him". I always wondered if the eye patch was real. So maybe you should consider getting an eye patch.
Posted by cuyahoga tiger
NE Ohio via Tangipahoa
Member since Nov 2011
5825 posts
Posted on 11/3/16 at 7:08 am to
quote:

Listening is selling


I have been in outside sales for years and this is what makes sales people successful. Talking is for lawyers and politicians.
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38511 posts
Posted on 11/3/16 at 10:40 am to
quote:

I have been in outside sales for years and this is what makes sales people successful. Talking is for lawyers and politicians.


I can't tell you how many times I have coached my sales teams in the past to use their two ears and one mouth proportionately.

This post was edited on 11/3/16 at 10:41 am
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38511 posts
Posted on 11/3/16 at 10:45 am to
quote:

jimbeam


quote:

Want to hear from the mighty MT about their best thoughts and advice on being a good salesman.


I'll share with you some of my material.

- Who are your 3 to 5 hottest leads that you are currently working on?
- What is their need? Why are they interested? What happened in their lives to have them seek out to make a change?
- What’s in it for them (WIIFT)?
- How is this relationship beneficial for us?
- What are their objections? What obstacles must you (or we, as a company) overcome? What are some creative ways that we can overcome these objections and when will we take that next step?
- Do you see that we are staying pointed on the catalyst and the next step is a smart one and in an appropriate time frame?
- Do you like the velocity? Is it timely? Is it appropriate?
- Have you set up your team members for success by having daily conversations about leads being worked for transition into next day?


This post was edited on 11/3/16 at 10:45 am
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38511 posts
Posted on 11/3/16 at 10:51 am to
Posted by cuyahoga tiger
NE Ohio via Tangipahoa
Member since Nov 2011
5825 posts
Posted on 11/3/16 at 10:54 am to
Too many times sales people have their own agenda of the product/service the prospect should have. while we all have a product to sell, solving issues or making prospects more profitable/efficient is the goal. Listen to what they say and they will give you the opportunity to sell them what they need , not what you want to sell them.

You may make a sale by hammering your products home, but if it is not a solution that the customers has a craving for, the sale most likely be a one time deal and margins are usually smaller.
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