Wells Fargo purchased my mortgage a couple of years ago and I didn't think anything of it.
Well now I am paying the price. I don't care what you have to do but get rid of them!!!
If you have to make an insurance claim with them you are fricked. They will make it impossible for you to get your insurance money.
They have had my first insurance check for 6 weeks and I have yet to see a dime. I have jumped through every hoop Wells Fargo has asked and still nothing.
After much work to put together everything they asked for to a T Wells Fargo told me 2 days ago to call back today to get my tracking number for my check...well I was told today that the check was cancelled last night and I have to resend some contractor information before they will write another one.
So fricking frustrated with these people. YES, I AM MAD BRO.
Get rid of these frickers it will be worth your time and effort in the long run. Trust me.