- My Forums
- Tiger Rant
- LSU Recruiting
- SEC Rant
- Saints Talk
- Pelicans Talk
- More Sports Board
- Fantasy Sports
- Golf Board
- Soccer Board
- O-T Lounge
- Tech Board
- Home/Garden Board
- Outdoor Board
- Health/Fitness Board
- Movie/TV Board
- Book Board
- Music Board
- Political Talk
- Money Talk
- Fark Board
- Gaming Board
- Travel Board
- Food/Drink Board
- Ticket Exchange
- TD Help Board
Customize My Forums- View All Forums
- Show Left Links
- Topic Sort Options
- Trending Topics
- Recent Topics
- Active Topics
Started By
Message
re: Credit Card Rewards and Points Discussion
Posted on 10/21/16 at 5:45 pm to AmeriKop45
Posted on 10/21/16 at 5:45 pm to AmeriKop45
I flew dfw-lhr round trip for 40k aa miles and $200 in April. There are American branded flights that don't have the massive surcharge but you have to look for them.
1
Posted on 10/22/16 at 9:03 am to reb13
I booked a few nights in a cabin in Asheville and the transaction posted. However, not only did it not count as travel it also isn't using my travel credit. Any way I can fix this? I was counting on using the remainder of my travel credit for the year on this. It's basically an AirBnB that has a few different cabins.
edit: Looking at TPG article on this, it seems "websites renting vacation homes" (which this probably registers as) don't count. Yet AirBNB does? I know they have a very wide definition but this is pretty stupid.
edit: Looking at TPG article on this, it seems "websites renting vacation homes" (which this probably registers as) don't count. Yet AirBNB does? I know they have a very wide definition but this is pretty stupid.
This post was edited on 10/22/16 at 11:01 am
Posted on 10/23/16 at 7:39 am to metallica81788
You can send Chase a SM on the matter and see what they say. The site is probably using some third party payment processor and that's what Chase is using to code the transaction.
Posted on 10/23/16 at 12:06 pm to GenesChin
Gene, I'll say this man I just disputed my first charge with the JP Morgan Reserve and American Express blows away chase customer service in that regard and makes me still wish I had my amex. We went to a hotel pool yesterday with some friends and the waitress took my card after 30 minutes brought it back with no drinks and said the printer was down so she'd bring them as soon as she could, another 30 minutes later, no drinks I said cancel it please. I got charged the money + tip when I checked, it wasn't pending, it was charged, and when I called chase I had to open a dispute, answer questions and give them a whole rundown of what happened and they still gave me the number to the hotel to try and ask them if they'd reverse it to make it easier......the few chargebacks I ever did with amex were no questions asked we're sorry for the inconvenience.
Posted on 10/23/16 at 4:27 pm to dabigfella
Still sounds better than the Barclay service. My magnetic strip quit working so I called them up only to find out that it will be at least 10 business days before receiving a new one. That is grade A bush league.
Everyone still happy with their CSR for the most part?
Everyone still happy with their CSR for the most part?
Posted on 10/23/16 at 4:46 pm to Dellort
quote:
Everyone still happy with their CSR for the most part?
Other than I still don't have a metal one, sure
Posted on 10/24/16 at 9:40 am to dabigfella
quote:
I called chase I had to open a dispute, answer questions and give them a whole rundown of what happened and they still gave me the number to the hotel to try and ask them if they'd reverse it to make it easier......the few chargebacks I ever did with amex were no questions asked we're sorry for the inconvenience.
as a consumer, i love how convenient the amex process is.
as just a person thinking about situations like that though, i would totally call the location first, and then if unresolved call the card and expect some questions/research.
the chase process, honestly, sounds like the more "reasonable" of the two.
This post was edited on 10/24/16 at 9:41 am
Posted on 10/24/16 at 11:03 am to Dellort
quote:
Everyone still happy with their CSR for the most part?
I'm happy with my parents' CSRs. Im a few months from my own
Posted on 10/24/16 at 11:06 am to NoSaint
The problem is I called the hotel and they transferred me to the bar yesterday and the manager says my receipt is signed and I said there is no chance in hell I signed it bc we were sitting by the pool and she gave me the card without a receipt and without a drink. He said they will have to review cameras and get back to me. So someone scribbled something thats not my signature on it, I hate being so petty over $52 but thats way too much for 2 drinks + tip to begin with, and its incredibly too much when I didn't even get the drinks. I just like Amex more bc it would've taken 2 minutes to resolve it all instead of me wasting 30 minutes calling chase and then calling the hotel and waiting for a transfer to the poolside bar.
This post was edited on 10/24/16 at 11:07 am
Posted on 10/24/16 at 11:20 am to dabigfella
quote:
I'll say this man I just disputed my first charge with the JP Morgan Reserve and American Express blows away chase customer service in that regard
I'm surprised they did this for a Reserve card, I could see it for a lower card for sure. Either way, this stuff happens so infrequently to me that it doesn't matter. Wouldn't be surprised if they mixed up receipts given what you described
quote:
American Express blows away chase customer service
I will say that CSR hotline always picks up in 15-30 seconds for me. When I call about my other cards, I call the CSR line and make them look up my other accounts
Posted on 10/24/16 at 12:51 pm to dabigfella
quote:
So someone scribbled something thats not my signature on it, I hate being so petty over $52 but thats way too much for 2 drinks + tip to begin with, and its incredibly too much when I didn't even get the drinks.
thats not being petty at all. id be upset by a lot less than that.
quote:
I just like Amex more bc it would've taken 2 minutes to resolve it all
obviously, and i agreed that it was way easier.
my point was that when judging if a company is being reasonable in expectations -- calling the person whos charge you are disputing and answering a few questions is an incredibly reasonable standard. Amex is essentially unreasonably easy
Posted on 10/25/16 at 2:23 pm to NoSaint
So for some reason the wife and her sister want to go on a cruise. Is there a good way to do that with Chase points?
Posted on 10/25/16 at 4:07 pm to GenesChin
Portal has cruises IIRC
Posted on 10/26/16 at 9:35 pm to NoSaint
I've had countless problems with chase customer service when it comes to disputes. They are nowhere close to Amex.
Posted on 10/26/16 at 11:44 pm to HollierThanThou
Well Chase does not code it that way. Lesson learned. Don't use third party or VRBO hoping to get a travel credit. Hotel direct or AirBnb or bust.
Now have to figure out what to use $470 of travel credit by years end between myself and the wife. Not hard to do but the ancillary costs are the problem. If only dog boarding counted...
Now have to figure out what to use $470 of travel credit by years end between myself and the wife. Not hard to do but the ancillary costs are the problem. If only dog boarding counted...
Posted on 10/27/16 at 6:36 am to metallica81788
Purchase airline giftcard for future travel?
Posted on 10/27/16 at 7:53 am to metallica81788
I have been credited for Uber and parkino lots downtown. Won't spend it all that way, but may help
Posted on 10/27/16 at 9:23 am to Creamer
So I'm thinking about going for the 100k bonus and getting a Chase Sapphire Reserve Credit Card... We'd like to either go to Cali or DisneyWorld over spring break and flights are insane, figured this would offset.... any experience with this card ? ( I read back a few pages and didn't see this one mentioned specifically)
Posted on 10/27/16 at 9:46 am to Zilla
Tons of experience. Pretty much everyone on this topic has it
Its the best travel CC in the market right now. Get it. Its a no brainer for year 1.
Its the best travel CC in the market right now. Get it. Its a no brainer for year 1.
Posted on 10/27/16 at 10:21 am to AmeriKop45
I was having a lazy morning today and decided to call and bug Chase about the metal replacement cards. The delightful woman on the phone said that Chase just received the first shipment of metal replacement cards and that everyone should receive theirs sometime between now and the end of the month of November. Further, everyone will get an email letting them know that their card has been shipped so they can keep an eye out for it (which anyone should be familiar with if they've needed a replacement card for any reason in the past).
Just figured I would pass that information along
Just figured I would pass that information along
Page 403 of 547
Back to top
Follow TigerDroppings for LSU Football News