Bounced Check questions for business owners. What to do?

I in the last month have had two checking issues.

First one a check for $194, the lady ( her name didn't match the check but she told me that was her roommate{happens all the time} so I took it) wrote it from a closed account. The account had been closed for over a month when she wrote it. I know after small claims I wouldn't make back much,m so I put it on the back burner.
A cop friend tells me that it's actually an illegal act and I should file a report. (A lwyer friend said to just mail the info I had to the parish DA) -
So I guess in that case, which should I do? Both, go in person?

I gave this lady 45 days to pay after finding out the situation.
I'm ready to turn this over to someone else and write off the debt.


Then today, for $245 I get a customer cancel a check.

This cutomer got a new part that cost me $90 out of pocket. She decided she wants a new unit and wants a full refund. I cannot take back electronic items once used. I offered her half her money back. (this is all after she did the stop payment)
It is still working, but besides the point I offer a 180 day warranty and she did not call or email a claim, just cancelled the check. Then when I emailed, she said she wanted a refund. Why not email me before?

So in that case, I'll go to small claims court even if I lose money.

But what do you guys do? Go for blood? Let it go?


FWIW lady number two is a lawyer, BUT she DID sign a contract agreeing to pay, and I held up my end.

Had she given me fair warning I would of refunded her everything. I could of sent the part back as a warranty DOA part and got credit. But not after all of this.

Kinda pisses me off.