Ceiling in help desk? Lol I don't think anyone looks at hd as a career, its just a spring board to the actual career path like sys admin etc.
Most networking careers start in the noc. Similar shitty hours and pay. If you want in security you will need a few years of networking and some Linux skills. 5 years of networking exp and say a ccnp and you can expect 80k or more I'd say.
I'm going to cert up before moving on so it will be interesting to see how far I can jump.
A rule of thumb I've heard is you need a new title and salary bump every 30 months or you are being stagnant in this industry.
This post was edited on 5/12 at 11:50 am