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Started By
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Modern Games and Patching
Posted on 11/14/11 at 3:40 pm
Posted on 11/14/11 at 3:40 pm
In the last few years, especially in the console world, the online aspect of things has opened it up so that games can be updated and patched. While this may be more of a necessary thing in multiplayer games in order to keep the game balanced, what obligations do companies have to do this in single player games?
If you buy a single player game that is buggy, or has features that should obviously be tweaked, does your one time purchase entitle you to these fixes, or did you buy a "finished" product? If you expect the developers to fix the bugs, how long would/do you expect the updates to continue? Would you purchase "support" for game updates and patches if it was offered as an option?
If you buy a single player game that is buggy, or has features that should obviously be tweaked, does your one time purchase entitle you to these fixes, or did you buy a "finished" product? If you expect the developers to fix the bugs, how long would/do you expect the updates to continue? Would you purchase "support" for game updates and patches if it was offered as an option?
This post was edited on 11/14/11 at 3:41 pm
3
Posted on 11/14/11 at 3:43 pm to LSUDropout
I'm sure the developer has a website and/or forum. Just go there and see if others are having the same problem and if so then maybe a patch will come.
Unless someone lets them know, they won't know they need a patch.
Nope
Unless someone lets them know, they won't know they need a patch.
quote:
Would you purchase "support" for game updates and patches if it was offered as an option?
Nope
Posted on 11/14/11 at 3:44 pm to LSUDropout
I know that I don't like buying an unfinished game that requires a patch that may or may not come in a day, a week or a month. That's bullshite.
Take BF3...there is no way in hell the squad system and join up should be fricked up on release day. The whole point of the game is to play with friends. That should be one of the things that works from day one.
Now, as far as tweaks to overpowered/underpowered weapons and things like subtle changes to affect balance, patches are more than needed.
Take BF3...there is no way in hell the squad system and join up should be fricked up on release day. The whole point of the game is to play with friends. That should be one of the things that works from day one.
Now, as far as tweaks to overpowered/underpowered weapons and things like subtle changes to affect balance, patches are more than needed.
Posted on 11/14/11 at 3:45 pm to Lynyrd
I wasn't asking b/c of any particular problem. Just trying to understand what expectations people have nowadays when it comes to support for video games.
Posted on 11/14/11 at 3:47 pm to LSUDropout
quote:
trying to understand what expectations people have nowadays
I would say that when you open the box, it should play as expected. If not, then patch everything as soon as possible.
Posted on 11/14/11 at 3:51 pm to Lynyrd
quote:
I would say that when you open the box, it should play as expected. If not, then patch everything as soon as possible.
I agree. This is very reasonable.
This post was edited on 11/14/11 at 4:01 pm
Posted on 11/14/11 at 3:53 pm to The Sad Banana
Its really hard to emulate a production environment with test servers, regarding capacity and volume.
Some things only become a problem after it hits production...they wouldn't know it needed to be fixed until the problem presented itself.
Testers can't catch everything.
Some things only become a problem after it hits production...they wouldn't know it needed to be fixed until the problem presented itself.
Testers can't catch everything.
Posted on 11/14/11 at 3:55 pm to LSUDropout
If it's not right, the publisher has an obligation to fix it. No way in hell would I purchase a support plan after purchasing a game that should be glitch-free.
I understand tweaks to ensure balance, but the core of the game should function properly. I should not have to pay extra to correct someone doing their job incorrectly or in a rushed manner.
I understand tweaks to ensure balance, but the core of the game should function properly. I should not have to pay extra to correct someone doing their job incorrectly or in a rushed manner.
Posted on 11/14/11 at 3:56 pm to SG_Geaux
What is to play "as expected" though? 10 years ago, when you opened a game, that was it. If it was shitty and buggy, then it was shitty and buggy. So why now, do we have the expectation that it be fixed? Simply because it can be?
Not saying you're wrong, just having a discussion.
Not saying you're wrong, just having a discussion.
Posted on 11/14/11 at 3:57 pm to LSUDropout
quote:
So why now, do we have the expectation that it be fixed?
b/c we have the technology to do so. and back then a game didn't cost $60-$100
Posted on 11/14/11 at 3:57 pm to jefforize
quote:This particular game had a beta.
Its really hard to emulate a production environment with test servers, regarding capacity and volume.
Some things only become a problem after it hits production...they wouldn't know it needed to be fixed until the problem presented itself.
Testers can't catch everything.
Posted on 11/14/11 at 4:00 pm to Black
quote:
b/c we have the technology to do so. and back then a game didn't cost $60-$100
Agree. But you also have to remember how big an industry VG's are. They are about as big as movies. With that comes the expectations to get the product out ASAP. Some studios can get around that (Valve), but there's so much pressure to get it out that developers just don't have the time they need to iron all of the problems out.
Posted on 11/14/11 at 4:02 pm to sicboy
quote:
But you also have to remember how big an industry VG's are. They are about as big as movies. With that comes the expectations to get the product out ASAP. Some studios can get around that (Valve), but there's so much pressure to get it out that developers just don't have the time they need to iron all of the problems out.
understandable,
but the OP asked
quote:
Would you purchase "support" for game updates and patches if it was offered as an option?
frick no, you didn't get it right, so fix it. I paid your price, now it's your obligation to fix a buggy product
Posted on 11/14/11 at 4:03 pm to Black
quote:That's how it should stay...you don't fix it, fine...we'll remember that next time.
frick no, you didn't get it right, so fix it. I paid your price, now it's your obligation to fix a buggy product
I still bought CoD. Dumb.
Posted on 11/14/11 at 4:04 pm to Black
quote:
frick no, you didn't get it right, so fix it. I paid your price, now it's your obligation to fix a buggy product
What if the "support" included enhancements and not just fixes?
Posted on 11/14/11 at 4:05 pm to LSUDropout
That's DLC and it's "extra content", not a fix.
Posted on 11/14/11 at 4:05 pm to The Sad Banana
quote:this sums up my feelings towards treyarch - put out a shitty game and can't fix it...no problem. you saved me money in the future.
you don't fix it, fine...we'll remember that next time.
Posted on 11/14/11 at 4:07 pm to LSUDropout
That's the thing. I don't ever recall paying for a patch. DLC is a different story, and is kind of frustrating in some instances because you wonder why that wasn't included in the initial release.
DLC, for the most part, doesn't affect how the overall game plays, so it really just depends on what it is.
DLC, for the most part, doesn't affect how the overall game plays, so it really just depends on what it is.
Posted on 11/14/11 at 4:07 pm to LSUDropout
quote:
So why now, do we have the expectation that it be fixed? Simply because it can be?
Absolutely
Posted on 11/14/11 at 4:08 pm to The Sad Banana
quote:
That's DLC and it's "extra content", not a fix.
Not really talking about DLC content. Maybe it would be tweaking a HUD layout to make it more streamlined. Maybe we're talking about tweaking graphics for better performance. Could be adding in some options for button mapping. I'm talking about small improvements, not major releases like a DLC.
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