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Started By
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Smashburger on Corporate
Posted on 5/27/15 at 9:41 am
Posted on 5/27/15 at 9:41 am
This post was edited on 9/28/22 at 2:56 pm
11
Posted on 5/27/15 at 9:43 am to Papercutninja
quote:
I attempted to get the manager another time but I was so agitated by the whole thing that I decided it would be better to leave rather than instigate what I knew would be a very loud confrontation.
why did you need to talk to him again?
Posted on 5/27/15 at 9:45 am to Hermit Crab
This post was edited on 9/28/22 at 2:53 pm
Posted on 5/27/15 at 9:48 am to Papercutninja
quote:
My rosemary garlic fries were slick and shiny
That was probably spit....
Posted on 5/27/15 at 9:50 am to Papercutninja
quote:
attempted to get the manager another time but I was so agitated by the whole thing that I decided it would be better to leave rather than instigate what I knew would be a very loud confrontation.
Are you that angry of a person? Why not give the manager some polite suggestions? If this place is new, maybe they're working out some kinks.
I've always found their food to be OK for that type of place.
Posted on 5/27/15 at 9:55 am to Mo Jeaux
This post was edited on 9/28/22 at 2:53 pm
Posted on 5/27/15 at 9:59 am to Papercutninja
Smashburger is just like Five Guys and Mooyah.. Don't ever go to those type of places when they're busy without ordering online.
They even have an app/mobile site. You can even sit in your car in the parking lot and do it.
It is rare I go to Five Guys/Mooyah/Izzos/etc., but when I do, I always order from the app first. You get to skip the whole line.
They even have an app/mobile site. You can even sit in your car in the parking lot and do it.
It is rare I go to Five Guys/Mooyah/Izzos/etc., but when I do, I always order from the app first. You get to skip the whole line.
Posted on 5/27/15 at 10:00 am to Papercutninja
quote:
If I ever go back it will be when there is no one in line but unless I here some rave reviews
I suspect you won't hear any rave reviews here.
I've been once or twice to the one in NOLA, it's a decent burger nothing more. I'm sure you can find another burger joint up in BR and never think about Smashburger again.
Posted on 5/27/15 at 10:02 am to LouisianaLady
quote:
I always order from the app first. You get to skip the whole line.
And avoid the awesome customer service that permeates establishments like this?? You're missing out LL.
Posted on 5/27/15 at 10:08 am to LouisianaLady
(no message)
This post was edited on 9/28/22 at 2:52 pm
Posted on 5/27/15 at 10:15 am to Papercutninja
quote:
They likely contributed with my frustration but seriously one register with 20 customers in line is not a "kink to work out" it's called poor management.
Maybe they had no idea what the crowd would be like at that times since they are new? How new are they? Sometimes a bigger rush just happens.
Posted on 5/27/15 at 10:16 am to Papercutninja
How is the place set up?
I had great experiences ordering online with Five Guys and Izzos. Mooyah, not so much. They're set up in a way where you have to push past the entire line and get the attention of the burger-makers if you ordered online. The counter is vertical instead of horizontal, if that makes sense.
I had great experiences ordering online with Five Guys and Izzos. Mooyah, not so much. They're set up in a way where you have to push past the entire line and get the attention of the burger-makers if you ordered online. The counter is vertical instead of horizontal, if that makes sense.
Posted on 5/27/15 at 10:28 am to Papercutninja
Go spend three more dollars for a real hamburger!
Posted on 5/27/15 at 10:31 am to LouisianaLady
(no message)
This post was edited on 9/28/22 at 2:52 pm
Posted on 5/27/15 at 10:34 am to LNCHBOX
(no message)
This post was edited on 9/28/22 at 2:52 pm
Posted on 5/27/15 at 10:36 am to Papercutninja
Absolutely. I wish more places did it too. It is a life saver at a place like Izzo's where the line gets long and people have to "uhhh... umm.." and point to everything they want.
I always get stressed because I'm short and blind and don't want to hold up the line, so the online ordering is awesome. It is checklist style. Hell, I've found items via online ordering that I didn't even know were offered for free.
I just discovered that Newks does it. That is nice to know.
I always get stressed because I'm short and blind and don't want to hold up the line, so the online ordering is awesome. It is checklist style. Hell, I've found items via online ordering that I didn't even know were offered for free.
quote:
like Jason's Deli or Panera
I just discovered that Newks does it. That is nice to know.
This post was edited on 5/27/15 at 10:38 am
Posted on 5/27/15 at 10:40 am to Papercutninja
quote:
That's lunch rush time as far as I'm concerned, all hands on deck.
That's a little late to call a lunch rush. Usually it's dying down by 1. Still should have had another register open though.
Posted on 5/27/15 at 10:47 am to LouisianaLady
(no message)
This post was edited on 9/28/22 at 2:51 pm
Posted on 5/27/15 at 10:58 am to LNCHBOX
I've eaten there twice and have enjoyed the food. I like to think they are working out kinks. It's only been a few weeks.
Posted on 5/27/15 at 11:27 am to Papercutninja
quote:
It's just online though, right?
I suppose so. I am on a desktop right now, so I don't know who offers apps.
The app is undoubtedly easier, but I'm okay with website version of online ordering as well.. as long as they have a mobile compatible site and I'm not trying to navigate a desktop version.
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