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Most Accurate Restaurant Rating (Google Maps or Yelp)?

Posted on 8/1/17 at 11:39 am
Posted by GeismarGeauxer
Geismar
Member since Dec 2009
5172 posts
Posted on 8/1/17 at 11:39 am
Sometimes there is a major difference.

When traveling I may see a place that has a 4.5 on Google Maps only to see it has a 3.0 on Yelp.

Which one do you put more trust in as being most accurate?
Posted by Epic Cajun
Lafayette, LA
Member since Feb 2013
32316 posts
Posted on 8/1/17 at 11:40 am to
Yelp, typically.
Posted by MSMHater
Houston
Member since Oct 2008
22773 posts
Posted on 8/1/17 at 11:50 am to
For restaurants? Yelp.

For any other business or industry? Google
Posted by Maggie6d
Member since Aug 2015
425 posts
Posted on 8/1/17 at 11:51 am to
Disagree, yelp is full of complainers, reviews are skewed
Posted by Epic Cajun
Lafayette, LA
Member since Feb 2013
32316 posts
Posted on 8/1/17 at 11:55 am to
quote:

Disagree, yelp is full of complainers, reviews are skewed

So, if that's the case a restaurant with a good Yelp score must be really really good then

All review sites have people who are "complainers". I typically read reviews, and look for bad reviews to see if I deem their complaints as valid.
Posted by upgrayedd
Lifting at Tobin's house
Member since Mar 2013
134817 posts
Posted on 8/1/17 at 11:58 am to
quote:

Yelp, typically.
Posted by jack6294
Greater Baton Rouge Area
Member since Jan 2007
4033 posts
Posted on 8/1/17 at 12:07 pm to
Open Table

My go to for restaurants
Posted by jbgleason
Bailed out of BTR to God's Country
Member since Mar 2012
18889 posts
Posted on 8/1/17 at 12:08 pm to
As someone who travels extensively and uses online ratings to seek out interesting places to eat, I would say Yelp overwhelmingly. BUT, you have to learn to read Yelp and weed out the reviews from obnoxious complainers (the salt shaker was only half full, one star!!!) and the reviews from family and friends (BEST RESTAURANT EVAH!!!). If you filter those out, I can honestly say that Yelp has never steered me wrong.
Posted by ShootingsBricks4Life
Member since May 2017
2601 posts
Posted on 8/1/17 at 12:24 pm to
I loved using urbanspoon back in the day but Zomato bought them. Not sure how good it is now but I switched over to opentable to get the $$$
Posted by GeismarGeauxer
Geismar
Member since Dec 2009
5172 posts
Posted on 8/1/17 at 12:24 pm to
But Open Table is limited to the restaurants participating right?
Posted by Y.A. Tittle
Member since Sep 2003
101181 posts
Posted on 8/1/17 at 12:25 pm to
quote:

Disagree, yelp is full of complainers, reviews are skewed


It's easy enough to account for this, though.
Posted by jimithing11
Dillon, Texas
Member since Mar 2011
22470 posts
Posted on 8/1/17 at 1:17 pm to
I use trip advisor. It can occasionally be hit or miss, but generally I've found a lot of good restaurants from there
Posted by 632627
LA
Member since Dec 2011
12705 posts
Posted on 8/1/17 at 2:28 pm to
quote:

So, if that's the case a restaurant with a good Yelp score must be really really good then

All review sites have people who are "complainers". I typically read reviews, and look for bad reviews to see if I deem their complaints as valid.


i have a theory that if you have a positive experience at a certain type of business (retail store, cleaners, gym, etc), it goes largely unnoticed, and one is not likely to leave a positive review. Thus, the only reviews are negative/complaints. As such, Yelp isn't reliable for certain types of businesses, because you only hear the bad, and never the good.

On the other hand, restaurants are one of the few types of establishments where a person will want to share a great experience. So to answer the OP, Yelp reviews are highly accurate for restaurants.

Think about it- how often do you walk out of a restaurant after (or even during) a great meal and let others know about it, compared to walking out of your dry cleaners with clean clothes ?
This post was edited on 8/1/17 at 2:30 pm
Posted by ShootingsBricks4Life
Member since May 2017
2601 posts
Posted on 8/1/17 at 4:20 pm to
quote:

a theory that if you have a positive experience at a certain type of business (retail store, cleaners, gym, etc), it goes largely unnoticed, and one is not likely to leave a positive review.


I agree with this theory but it is really because it is more fashionable and cool to show off your experience of a great restaurant. It isn't generally sexy to share your bad arse laundry spot. I think there are just some people who log into yelp right away. It's a good website to get a good idea of a place but not the total picture. I generally like pulling up Yelp to see how ridiculous the complaints are after I eat something amazing at a restaurant.

Example of a Yelp review "The food was 5/5 but I am giving this place a 2 because my boyfriend kept looking at the waitress who was clearly hitting on him. Great place to eat but not a great place to eat if you have self esteem issues."
This post was edited on 8/1/17 at 4:21 pm
Posted by fightin tigers
Downtown Prairieville
Member since Mar 2008
73674 posts
Posted on 8/1/17 at 4:27 pm to
Yelp is filled with self important assholes and housewives that want some sort of voice.

Posted by Box Geauxrilla
Member since Jun 2013
19116 posts
Posted on 8/1/17 at 4:29 pm to
I like the "tips" section of yelp. They will usually throw out some menu rec's. but I generally just use google maps reviews because convenience
Posted by Earthquake 88
Mobile
Member since Jan 2010
3004 posts
Posted on 8/1/17 at 5:10 pm to
quote:

I use trip advisor. It can occasionally be hit or miss, but generally I've found a lot of good restaurants from there


I travel a great deal. I also use Trip Advisor and Yelp. It's kind of weird. Some cities or areas use Trip Advisor more. Some areas use Yelp more. Some places use both.

Trip Advisor is easier to quickly read reviews but I truly value both. I'm so very grateful to have both because I've found outstanding places to eat that I would not have found if I did not have these apps.

OP I've used Google also but I find Trip Advisor and Yelp to be far superior.
Posted by 632627
LA
Member since Dec 2011
12705 posts
Posted on 8/1/17 at 5:18 pm to
quote:

I agree with this theory but it is really because it is more fashionable and cool to show off your experience of a great restaurant. It isn't generally sexy to share your bad arse laundry spot.


this is true, but that speaks to my point, as it has to do with the difference between the eating/dining experience and using a service such as a dry cleaner.

Using a dry cleaner for example, all dry cleaners function pretty much the same, the cost is relatively the same, and the time it takes for your dry cleaning to be complete is about the same (only variance between on-site cleaners). In regards to dry cleaning, your clothes are either cleaned, which is the expectation, or they aren't. When you leave the dry cleaners, you simply continue to go about your day, unless there was a bad experience.

On the other hand, eating/dining is one of the cornerstones of our society and existence. There is great variance between restaurants; type of food, quality of food, quality of service, cost, etc. Everyone has had great meals, where as soon as you bite into something you absolutely love it. Whether you relay this experience to friends or Yelpers, its an experience you want to share with others.

A similar experience doesn't occur when using an every day service like a dry cleaner, gym, etc.

edit- it should go without saying, the total amount of yelp reviews is just as important as the rating itself. I'd rather try a 3.5 star restaurant with 1000 reviews than a 4.5 star restaurant with 7 reviews.
This post was edited on 8/1/17 at 5:21 pm
Posted by Parrish
New Orleans
Member since Sep 2014
2057 posts
Posted on 8/1/17 at 5:20 pm to
All I know is that Facebook reviews are the most skewed. Places with 4.9 Facebook stars with yelp ratings under 3.5. Facebook ratings are as bad as uber ratings, sub 4.5 is questionable.
Posted by Twenty 49
Shreveport
Member since Jun 2014
18695 posts
Posted on 8/1/17 at 6:05 pm to
I find Tripadvisor reviews to be a little more "mature" if that is the right word. They don't usually attract as many entries, but those who use it seem to be more serious.

I use Yelp too, but so many of its reviews look like someone just dashed off an "It sucks" or "Best sushi in town!" on their phone.
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