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Kleinpeter ice cream
Posted on 12/8/14 at 11:00 am
Posted on 12/8/14 at 11:00 am
After battling—and successfully overcoming—quality issues at its Airline Highway plant for much of the past year, Kleinpeter Farms Dairy has halted production of its ice cream lines and is considering outsourcing production to another dairy.
President and CEO Jeff Kleinpeter, who has spent some $3 million in recent months on improvements and upgrades at the family-owned dairy, does not attribute the decision to lagging ice cream sales or to the need for cost savings. Rather, he says, Kleinpeter is trying to find the best possible manager to oversee ice cream production and has yet to identify someone who measures up to the dairy’s standards.
“One of our challenges has been to find good consistent management for our ice cream plant. Our original manager, Don Gerald, was basically a rock star in this department and he has been a hard act to follow since his retirement,” Kleinpeter says. “Every year during the winter, there is a lull in ice cream production, as demand falls off. This year’s winter lull coincides with our search for a new ice cream manager. … If we cannot find an expert manager who meets our standards, the door is open to outsourcing the production of our ice cream to a company that specializes in ice cream production.”
Kleinpeter says he hopes not to resort to outsourcing but that it is a possibility. In the meantime, some stores are still carrying the ice cream, as the dairy has enough packaged product on hand to continue stocking local freezers for the time being.
The decision to halt ice cream production comes after months of turmoil at Kleinpeter Farms Dairy, which was hit hard earlier this year when customers began complaining of problems with the taste and shortened shelf life of its milk. Read a Business Report cover story from May on the issues and how the company was addressing them. Amid lagging sales, canceled contracts and critical reports from state inspectors, the dairy brought in consultants, who identified problems with Kleinpeter’s aging equipment. Those problems have since been addressed and the dairy has achieved a coveted national designation as a Safe Quality Foods production facility.
Kleinpeter launched its premium ice cream line in 2008. Three years later, it introduced a high-end gourmet product, Creme de la Kleinpeter. —
President and CEO Jeff Kleinpeter, who has spent some $3 million in recent months on improvements and upgrades at the family-owned dairy, does not attribute the decision to lagging ice cream sales or to the need for cost savings. Rather, he says, Kleinpeter is trying to find the best possible manager to oversee ice cream production and has yet to identify someone who measures up to the dairy’s standards.
“One of our challenges has been to find good consistent management for our ice cream plant. Our original manager, Don Gerald, was basically a rock star in this department and he has been a hard act to follow since his retirement,” Kleinpeter says. “Every year during the winter, there is a lull in ice cream production, as demand falls off. This year’s winter lull coincides with our search for a new ice cream manager. … If we cannot find an expert manager who meets our standards, the door is open to outsourcing the production of our ice cream to a company that specializes in ice cream production.”
Kleinpeter says he hopes not to resort to outsourcing but that it is a possibility. In the meantime, some stores are still carrying the ice cream, as the dairy has enough packaged product on hand to continue stocking local freezers for the time being.
The decision to halt ice cream production comes after months of turmoil at Kleinpeter Farms Dairy, which was hit hard earlier this year when customers began complaining of problems with the taste and shortened shelf life of its milk. Read a Business Report cover story from May on the issues and how the company was addressing them. Amid lagging sales, canceled contracts and critical reports from state inspectors, the dairy brought in consultants, who identified problems with Kleinpeter’s aging equipment. Those problems have since been addressed and the dairy has achieved a coveted national designation as a Safe Quality Foods production facility.
Kleinpeter launched its premium ice cream line in 2008. Three years later, it introduced a high-end gourmet product, Creme de la Kleinpeter. —
Posted on 12/8/14 at 1:07 pm to LSUMJ
Interesting. I got some Mint Chocolate Chip of theirs recently and ended up just throwing it out because it was too icy - not creamy at all.
Posted on 12/8/14 at 1:14 pm to LSUvegasbombed
I think he hit the nail on the head when he mentioned consistency. I've had a couple of really good pints from them but I've also had some where it's too icey as mentioned above.
Posted on 12/8/14 at 2:01 pm to Powerman
Can anyone comment on the milk improvements? After buying a terrible tasting jug of white milk, and a flavorless jug of chocolate earlier this year, I haven't bought any since. And it's a shame bc I like supporting local companies.
Posted on 12/8/14 at 2:05 pm to indytiger
I really wanted to like the ice cream, but never had any that I enjoyed
Yes it is all good now
quote:
Can anyone comment on the milk improvements? After buying a terrible tasting jug of white milk, and a flavorless jug of chocolate earlier this year, I haven't bought any since. And it's a shame bc I like supporting local companies
Yes it is all good now
Posted on 12/8/14 at 2:26 pm to indytiger
quote:
Can anyone comment on the milk improvements? After buying a terrible tasting jug of white milk, and a flavorless jug of chocolate earlier this year, I haven't bought any since. And it's a shame bc I like supporting local companies.
I got screwed at least 5 times with the bad milk.
I do know the new sanitation system just went on line a few weeks ago. I have wasted any of my money on it yet
Posted on 12/8/14 at 2:52 pm to Kajungee
I never had as issue with the milk tasting bad, but had 5-6 gallons go bad more than a week out from the expiration date.
We started buying Kleinpeter milk again a few weeks ago and haven't had any issues.
We started buying Kleinpeter milk again a few weeks ago and haven't had any issues.
This post was edited on 12/8/14 at 2:52 pm
Posted on 12/8/14 at 3:18 pm to Tigerpaw123
quote:
I really wanted to like the ice cream, but never had any that I enjoyed
yeah tried like 3-4 flavors. i don't get it.
Posted on 12/8/14 at 3:21 pm to LSUMJ
With a name like Kleinpeter, it should not taste like Shurfine.
Posted on 12/8/14 at 4:33 pm to kingbob
I'll stick with Blue Bell. It would make no sense to switch to an inferior brand.
Posted on 12/8/14 at 4:36 pm to Skillet
It's part of The Three Good Things About BR
Posted on 12/8/14 at 4:39 pm to TigerWise
quote:
It's part of The Three Good Things About BR
I must have missed that...What are the 3 BR things?
Posted on 12/8/14 at 5:03 pm to LSUMJ
Good. Their ice cream isn't good at all .
Posted on 12/8/14 at 10:24 pm to LSUGrad00
I'm shocked people are back to buying kleinpeter, during that bad milk crisis they were denying, denying, denying, and even telling customers to their faces they were lying...I'll never forget that and will never buy kleinpeter anything again.
Posted on 12/9/14 at 12:47 am to LSUvegasbombed
quote:
Blue Bell is better any ways
Posted on 12/9/14 at 7:39 am to indytiger
Do yourself a favor and go to Alexander's and buy Feliciana's Best. That milk is a step above kleinpeter. They have chocolate now... I keep eyeing it.
I prefer to buy local and although it's not Baton Rouge per say it's just up the road...
I prefer to buy local and although it's not Baton Rouge per say it's just up the road...
Posted on 12/9/14 at 8:25 am to LSUsmartass
quote:
I'm shocked people are back to buying kleinpeter, during that bad milk crisis they were denying, denying, denying, and even telling customers to their faces they were lying...I'll never forget that and will never buy kleinpeter anything again.
:kige:
Posted on 12/9/14 at 8:37 am to LSUsmartass
quote:
I'm shocked people are back to buying kleinpeter
Because they are a local company that had a great reputation for the better part of 100 years.
They fricked up, found the problem, and corrected it.
If I gave up on every company that fricked up and didn't admit wrong doing until they were forced to I'd have to walk to work and keep all my money under the mattress bc that shite is par for the course in automotive and banking.
Posted on 12/9/14 at 9:11 am to LSUGrad00
I still buy Kleinpeter milk, but the arrogance & lies while the bad milk thing was going on was pretty bad. I can see why some people would be turned off by this.
And buying local works both ways. That's all I'll say about that.
And buying local works both ways. That's all I'll say about that.
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