Look at me! I'm rich!!!
Merchants that don't accept American Express
quote:Hearing this BS from a merchant is insulting. Their presumption is that only merchants are privy to the fee structure and customers are clueless. It's disingenuous and opportunistic.
He wanted to explain to me how much more their fees were...
quote:I don't buy in to this for a minute.This is what unscrupulous merchants want you to believe. He can continue his no AMEX policy, and I can shop elsewhere. We do have a choice, and these merchants should pay particular attention to the online option.
First of all, it's not hurting business because you're buying there anyway.
quote:Why demonize AMEX? Don't kid yourself - the merchants know what percentage of their business is from AMEX transactions. Why can't they adjust accordingly - just like they do with VISA/MC. It's takes a little high school algebra. Not rocket science.
Look at it in terms of margin. If they are in a business that operates at say a 30% margin, your extra 2% is another 6.7% of their margin eaten up.
This is what unscrupulous merchants want you to believe.
I can shop elsewhere. We do have a choice,
He was also quick to inform me that they do accept Discover Card though.
I love how merchants complain about credit card fees but then willfully ignore the fact that accepting credit cards drives sales volume
quote:The presumption here is that the onus always falls on the customer to be loyal, regardless of the level of goods, services and value rendered by the merchant. You're also presuming the merchant is ambitious and has done his homework in building an A+ business model. That may or may not be, and always asking the customer to take a hit for the merchant's shortcomings comes into question. The perception here is that merchants have done everything they can to optimize a cost effective business model. Have they?
How loyal are you to your Optometrist?
quote:would you be ok if he charged you 114.15?
Rough estimate is $1.15 difference between his Amex and VISA fees.
quote:Yes. As mentioned, it's not the trifle difference that I'm annoyed with - it's the lack of convenience and his quibbling position that bother me. Just like he does with VISA/MC, adjust accordingly in the price - and let the customer make the decision on how to pay.... or do business with him at all. We all have our own thresholds of "value".
would you be ok if he charged you 114.15?