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DLauw 
LSU Fan
SWLA
Member since Sep 2011
912 posts
| Answering service company vs. Answering service software... (Posted on 12/31/12 at 11:12 am)
As a customer, which would you prefer?
We're closed today and I'm sitting in my office waiting on the geeks to get some new workstations up /running/networked. The phone has been ringing a ton and I'm not answering it. The last caller let it ring 22 times.
sorry, bored...
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Guzzlingil
LSU Fan
Baton Rouge
Member since Dec 2003
1445 posts
| re: Answering service company vs. Answering service software... (Posted on 12/31/12 at 11:14 am to DLauw)
I never leave a message on VM....
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CurDog
LSU Fan
Member since Jan 2007
17560 posts
| re: Answering service company vs. Answering service software... (Posted on 12/31/12 at 11:15 am to DLauw)
your
quote:
Answering service
must not be worth a frick ifquote:
The last caller let it ring 22 times.
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DLauw
LSU Fan
SWLA
Member since Sep 2011
912 posts
| re: Answering service company vs. Answering service software... (Posted on 12/31/12 at 11:17 am to CurDog)
obviously, we don't have either...
It's kind of the point of the thread.. (which one should I get?)
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CurDog
LSU Fan
Member since Jan 2007
17560 posts
| re: Answering service company vs. Answering service software... (Posted on 12/31/12 at 11:20 am to DLauw)
quote:
It's kind of the point of the thread.. (which one should I get?)
how about just answer the phone
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Boats n Hose
LSU Fan
Baton Rouge
Member since Apr 2011
30117 posts
 Online
| re: Answering service company vs. Answering service software... (Posted on 12/31/12 at 11:25 am to DLauw)
I like real people. Even talking to Habib in India reading from a script is better than a robot IMO
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Guzzlingil
LSU Fan
Baton Rouge
Member since Dec 2003
1445 posts
| re: Answering service company vs. Answering service software... (Posted on 12/31/12 at 11:27 am to Boats n Hose)
DLauw ...what is an email address....?
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CurDog
LSU Fan
Member since Jan 2007
17560 posts
| re: Answering service company vs. Answering service software... (Posted on 12/31/12 at 11:29 am to Guzzlingil)
dont do it dlauw
gay midget porn will arrive shortly after posting you email
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Athanatos 
Vanderbilt Fan
Baton Rouge
Member since Sep 2010
5605 posts
Online
| re: Answering service company vs. Answering service software... (Posted on 12/31/12 at 11:36 am to DLauw)
Not knowing your situation I would say call forwarding to a person that is "on call."
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DLauw
LSU Fan
SWLA
Member since Sep 2011
912 posts
| re: Answering service company vs. Answering service software... (Posted on 12/31/12 at 1:20 pm to DLauw)
So i called a company that had a bunch of great ratings and testimonies, I got their answering service.....
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Guzzlingil
LSU Fan
Baton Rouge
Member since Dec 2003
1445 posts
| re: Answering service company vs. Answering service software... (Posted on 12/31/12 at 1:24 pm to DLauw)
you will begin forwarding today....???
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GoIrish02 
Notre Dame Fan
Metairie
Member since Mar 2012
88 posts
| re: Answering service company vs. Answering service software... (Posted on 1/1/13 at 9:18 pm to DLauw)
Which company did you go with? I'm looking at a few options and am interested in what you chose.
Any experience with RingCentral is appreciated too, this is my best option I'm considering so far.
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Jackson6LN
Member since Aug 2012
3 posts
| re: Answering service company vs. Answering service software... (Posted on 1/4/13 at 4:47 am to DLauw)
Don't use voicemail. As a customer I would never choose to leave a voice message. I'd rather call someone else who will answer the phone and take my money 
Answering services can be OK. I used to use one (this call answering service) but no longer need it.
Ideally answer the phone yourself but it's not always possible. Answering service is the next best option. Voice mail is your last resort....
edit: definitely don't use an automated answering service. Annoying as hell.
This post was edited on 1/4 at 4:48 am
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FCP
Member since Sep 2010
738 posts
| re: Answering service company vs. Answering service software... (Posted on 1/4/13 at 6:27 am to DLauw)
Buddy of mine uses this service. Unless I'm renewing a prescription, I cannot stand getting an automated system--especially one that tries to "talk" to me about technical shite. As someone above said, I'd rather take my chances with Habib from India. My conversation with the automated system usually goes like this:
quote:
Machine: "Welcome to Pornstar Networking. We appreciate your call. We're too cheap to have a live person answer the phone, but we've got this really neat system where you can talk to the answering machine, and it will help you resolve almost none of the technical issues you may be experiencing. What may we avoid assisting you with today?"
Me: "Hey, yeah, I was calling about getting another wireless router... You see, I've got this goat. Actually it's a herd of goats, but there's only a couple that I let come indoors. So anyway, I was needing to ask you some questions about some issues I had yesterday..."
Machine: "I don't understand. Tell me in just a few words what it is you're calling about."
Me: "Look, I'm in the business of streaming online video of goat sex, and I'm looking for a new wireless router. The last one you sold me turned out to be a real piece of shite.
Machine: "Did you say you are having problems getting a strong wireless signal?"
Me: "No. I said the last router you sold me turned into a piece of shite. I was trying to stream some video of goats making tender love, but one of them bitches got riled up, wandered over to the network closet, and bit off both damn antennas on the router and then kicked the damn thing off the table and stepped on it. I found a couple of pieces of plastic in a pile of her shite this morning."
Machine: "I can help you with that."
Me: "Outstanding."
Machine: "Have you tried unplugging and restarting your router?"
Me: "Well, not really."
Machine: "Please unplug the router, wait thirty seconds, and plug it back it. I'll stay on the line while you do that."
Me: "Actually, the goat is still locked in the closet, and she's super pissed. I'm not sure I should go in there."
Machine: "Don't be a pussy."
Me: "Kiss my ass."
Machine: "Bite me."
Me: "You want a piece of me?"
Machine: "I don't understand. Can you say it another way?"
...and it usually goes downhill from there.
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