Tell his parents to stop supporting him being a little bitch. Tell the kid to stop being a little bitch. If he wants it to stop, he needs to quit acting like his parents and stand up for himself.
I have broken my hands probably 50 times. It doesn't hurt and gets better in a week. Quit whining about it.
Lawyer up and sue, are you kidding me? Grade A piece of crap. He is gonna have to fight someone sometime. Might as well get it started now.