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re: Costa Del Mar repair question

Posted on 6/20/13 at 11:58 am to
Posted by VanRIch
Wherever
Member since Sep 2007
10367 posts
Posted on 6/20/13 at 11:58 am to
I have man-o-wars, couple years old. The rubber on the stems is tearing. Will they replace that?
Posted by LEASTBAY
Member since Aug 2007
14259 posts
Posted on 6/29/13 at 10:29 am to
$88.95 to fix the lense
Posted by BRgetthenet
Member since Oct 2011
117678 posts
Posted on 6/29/13 at 10:33 am to
quote:

I have man-o-wars, couple years old. The rubber on the stems is tearing. Will they replace that?


I'm having the same issue with a pair that are about 3 years old.
Posted by 4LSU2
Member since Dec 2009
37316 posts
Posted on 6/29/13 at 11:56 am to
Any local sunglasses shop can replace these, if they carry Costas.
Posted by BRgetthenet
Member since Oct 2011
117678 posts
Posted on 6/29/13 at 12:02 pm to
thanks,

Posted by 4LSU2
Member since Dec 2009
37316 posts
Posted on 6/29/13 at 12:27 pm to
Just tell them you got them there a few years ago and they will hook you up.
Posted by LEASTBAY
Member since Aug 2007
14259 posts
Posted on 7/11/13 at 9:26 pm to
ended up paying about $90 for new lenses, they are still in the repair stage and have been for 2 weeks.
Posted by AUCE05
Member since Dec 2009
42557 posts
Posted on 7/11/13 at 10:07 pm to
Me too. They just sent me a new pair.
Posted by DickTater
Geismar
Member since Feb 2013
69 posts
Posted on 7/11/13 at 10:21 pm to
I've had the same style of Costas for over 5 years, but I'm on my 3rd pair. They've broken a few times, I mailed them in, and I without a doubt I know they just sent me a new pair instead of fixing the frame. The lenses were flawless when I received them back...so for the 14$ processing fee whats not to love about that customer service?
Posted by LEASTBAY
Member since Aug 2007
14259 posts
Posted on 7/11/13 at 10:36 pm to
did it say it was being fixed and just sent you a new pair?
Posted by LouisianaChessie
Baton Rouge, LA
Member since May 2010
2582 posts
Posted on 7/11/13 at 11:58 pm to
I've got a pair of brines that were crushed when a stripper on bourbon street broke them while doing a handstand in my lap
Need to send em back. Thought about telling the real story in hopes a guy would read it and hook me up
Posted by DickTater
Geismar
Member since Feb 2013
69 posts
Posted on 7/12/13 at 4:54 am to
Yea it said they were being repaired still took about a week.5...but I swear they were brand new when I received them back.
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