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Started By
Message
1
Posted on 7/24/14 at 3:05 am to Sho Nuff
quote:
They don't charge you to change your flights or for your first bag at least, right? Where's the scam?
Exactly!
Posted on 7/24/14 at 3:30 am to Gorilla Ball
That's the most pathetic kind of threat I can imagine.
Posted on 7/24/14 at 6:27 am to RedRifle
Lesson here is quit being poor so you don't have to fly southwest.
Posted on 7/24/14 at 6:50 am to RedRifle
It pisses me off that people get so upset about trivial shite that they do stuff like what that guy did. It's an inconvenience, not a death sentence. You don't need to try to get someone fired/reprimanded over something so trivial...
At the same time, stupid response by the agent. How did she know that he tweeted that? I know that he told her he was going to but she could have assumed it was an idle threat.. I wonder if the company notified her immediately.
At the same time, stupid response by the agent. How did she know that he tweeted that? I know that he told her he was going to but she could have assumed it was an idle threat.. I wonder if the company notified her immediately.
Posted on 7/24/14 at 6:53 am to RedRifle
I'm not sure if Southwest is the worst of all the major airlines or if it's United. Either way I stay away from both at all costs.
Posted on 7/24/14 at 6:57 am to RedRifle
Dude tried to cut his kids in line. They didn't have his priority. Then he whines about it on Twitter. Bitch move IMHO. Go ride another airline and pay full price for 3 tickets together.
Posted on 7/24/14 at 6:57 am to Sentrius
quote:
I was left very upset
Understandable
quote:
very embarrassed
Why?
quote:
very humiliated
Why?
Posted on 7/24/14 at 6:59 am to RedRifle
That agent is probably getting fired for that. The tweet was bad, but the news stories about not letting the family board until the tweet was removed it are much so much worse.
They aren't totally clear if the kids had priority boarding (I'm guessing they did not)....so it leads readers to believe that this family was just singled out because of a jerk employee.
UPS, FedEx, General Motors, and even AT&T can teach Southwest a lesson on how to handle dissatisfied customers on twitter.
They aren't totally clear if the kids had priority boarding (I'm guessing they did not)....so it leads readers to believe that this family was just singled out because of a jerk employee.
UPS, FedEx, General Motors, and even AT&T can teach Southwest a lesson on how to handle dissatisfied customers on twitter.
This post was edited on 7/24/14 at 7:06 am
Posted on 7/24/14 at 7:02 am to RedRifle
I'm flying Southwest for the first time this December. Should I expect poor service and a poor experience?
This post was edited on 7/24/14 at 7:03 am
Posted on 7/24/14 at 7:10 am to GetCocky11
quote:
Should I expect poor service
Yes. Without a doubt.
Boarding a Southwest plane is like herding cats into a dog kennel.
Posted on 7/24/14 at 7:33 am to BACONisMEATcandy
Who the hell brags about being an A-lister with southwest?
"Hey guys it's cool. I got lunch. Got my Subway card punched 9 times already"
"Hey guys it's cool. I got lunch. Got my Subway card punched 9 times already"
Posted on 7/24/14 at 7:34 am to RedRifle
quote:
On one hand it's such a beta move to tweet your frustration
OT problems
Posted on 7/24/14 at 7:39 am to Mung
He was flying with his kids. I'm assuming they were younger bc they were scared and started crying. Bc SW doesn't have assigned seating, it could have been hard for him to find 3 seats together so he could fly with his kids without boarding priority. I do this all the time with kids bc of this reason. They would likely make someone move so they could sit together, anyway, so might as well let them board together early so another passenger isn't inconvenienced with a move after sitting. They stopped family boarding first so parents have switched to priority instead on SW.
Posted on 7/24/14 at 7:47 am to tketaco
quote:
I'm sure he'd be cool if some stranger tweeted his name and his home address for all the world to see out of anger.
I dont think the woman lived at gate C39 but i cant be positive.
Posted on 7/24/14 at 7:56 am to bbap
quote:
I dont think the woman lived at gate C39 but i cant be positive.
Good thing Viktor Navorski wasn't the agent.
Posted on 7/24/14 at 7:59 am to RedRifle
That obviously backfired on Kim...More people now know about her shitty service
Posted on 7/24/14 at 8:27 am to RedRifle
no way i get off that plane. she would've had to call the cops and explain to them that she wanted me off cuz i tweeted something mean.
Posted on 7/24/14 at 8:27 am to RedRifle
quote:
beta move to tweet your frustration
he told her that he would
Posted on 7/24/14 at 8:29 am to Rand AlThor
quote:
You don't need to try to get someone fired/reprimanded over something so trivial...
he never tried to get her fired....he sent out a tweet for Christ sakes
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