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Changing flight booked through travel agent

Posted on 5/5/24 at 7:04 pm
Posted by Shotgun Willie
Member since Apr 2016
3784 posts
Posted on 5/5/24 at 7:04 pm
We have a flight booked for our upcoming trip to Barcelona. Booked through travel agent. American Airlines changed the time of our flight to Dallas from KC putting us there about 1:35 before our flight to Barcelona. It was originally scheduled about two hours earlier. I attempted to have travel agent change it to an earlier flight that is available but he said we would have to cancel all flights and rebook. Any of you had this issue with American and been able to get it changed without travel agent?
Posted by CuseTiger
On the road
Member since Jul 2013
8220 posts
Posted on 5/5/24 at 7:20 pm to
quote:

Any of you had this issue with American and been able to get it changed without travel agent?

Do you have the confirmation code for AA? What happens if you log in there using that record locator and click change flights?
Posted by Shotgun Willie
Member since Apr 2016
3784 posts
Posted on 5/5/24 at 8:51 pm to
I just tried. It said contact travel agent
Posted by slinger1317
Northshore
Member since Sep 2005
5882 posts
Posted on 5/6/24 at 7:21 am to
Is there a reason you aren't okay with 1:35 layover?

It's not like you have to re-check your bags or anything. Maybe changes your dinner plans but I wouldn't blow up a whole itinerary over that.
Posted by Shotgun Willie
Member since Apr 2016
3784 posts
Posted on 5/6/24 at 8:31 am to
quote:

Is there a reason you aren't okay with 1:35 layover?


Because I’m afraid flight from KC to Dallas might get delayed. If it is we are screwed for our flight to Barcelona
Posted by slinger1317
Northshore
Member since Sep 2005
5882 posts
Posted on 5/6/24 at 9:21 am to
That's understandable. I guess that is where booking direct from the airline would give you a little more leverage. Even then, if your delay would impact your connection they would usually help out in any way possible to get you on the plane- especially with an international flight.

We were delayed out of NOLA a few years ago and were going to miss our connection in Newark to Dublin. They allowed a handful of us to wait at the front of the plane in order to get out first and they called ahead to hold the plane. We ran through the terminal and made it to the plane. They held the plane at least 30 mins for us.

I wouldn't change, but that's just me. Peace of mind is a powerful thing, especially if you aren't that familiar with international travel.
Posted by TheDeathValley
New Orleans, LA
Member since Sep 2010
17177 posts
Posted on 5/6/24 at 10:23 am to
quote:

I attempted to have travel agent change it to an earlier flight that is available but he said we would have to cancel all flights and rebook. Any of you had this issue with American and been able to get it changed without travel agent?


If there is no cost change, this is normal. My travel agent (corporate) constantly books and rebooks.

With that being said, that is plenty enough time to transition in Dallas.

AA is in OW with Iberia, so they could technically fly you to MAD then BCN or LHR-BCN with BA if for some reason you missed your connection.
Posted by TheDeathValley
New Orleans, LA
Member since Sep 2010
17177 posts
Posted on 5/6/24 at 10:28 am to
I assume you are on the 7:15pm direct.

There is a 9:20pm that connects in LHR.

There is a 9:50pm that connects in MAD.

There is an 11:00pm that connects in LHR.

Posted by baldona
Florida
Member since Feb 2016
20507 posts
Posted on 5/6/24 at 10:58 am to
quote:

he said we would have to cancel all flights and rebook


What's the issue with having the agent do that? I apologize for being obtuse but it should be no charge and that's their job right?
Posted by geauxpurple
New Orleans
Member since Jul 2014
12438 posts
Posted on 5/6/24 at 11:27 am to
As long as your flight is not delayed, an hour and a half should be enough time. If it is going to be an ordeal to book another flight, I would probably just take my chances.
Posted by NOLALGD
Member since May 2014
2240 posts
Posted on 5/6/24 at 11:46 am to
quote:

Because I’m afraid flight from KC to Dallas might get delayed. If it is we are screwed for our flight to Barcelona


Make sure both the agent at both bag check and the gate know about Dallas connection. Short of a horrible delay they will make sure you make your connection.
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