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re: Does Epic Games have a Customer support phone number?

Posted on 4/22/24 at 12:05 pm to
Posted by JustForThisThread
Member since Mar 2013
364 posts
Posted on 4/22/24 at 12:05 pm to
Yes, I have. And I get this.

Posted by JustForThisThread
Member since Mar 2013
364 posts
Posted on 4/22/24 at 12:15 pm to
So I have found this on their support site.



After following this process it appears that it does find the account for the PSN. And now it asks me to fill in a display name.





But I can not input the same Display name. So my question is, is this display name just the name for the Epic account? Does that have any affect on the Display name on the Fortnite game? I think I can solve this by creating a new display name like it is asking but I do not want to change my sons Display name on the game itself.
Posted by pmacattack
Member since Oct 2016
6670 posts
Posted on 4/23/24 at 8:06 am to
are you able to login the playstation account on browser? You can check the claims of another EGS account being connected. You may be able to just remove this connection completely and add your current account

The EGS Display name is their version of a gamertag I assume
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