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Which printer driver?

Posted on 3/3/24 at 5:17 am
Posted by gungho
Member since Jun 2016
87 posts
Posted on 3/3/24 at 5:17 am
Have Canon PIXMA TS9120, purchased 4yr ago, trouble printing from new Xfinity modem. Thinking maybe need updated drivers. Options on Canon site are Full Driver and Software Pkg and Print Driver and Scan Utility Installer Ver.1.02-- do I need both or which? Thanks
Posted by Korkstand
Member since Nov 2003
28712 posts
Posted on 3/3/24 at 9:05 am to
Printer probably just needs to get on the wifi. Did your wifi name/password change?
Posted by LemmyLives
Texas
Member since Mar 2019
6544 posts
Posted on 3/3/24 at 9:26 pm to
What makes the grass grow?

Do the full install. The driver has nothing to do with your modem, though. It's your computer, and the printer. The reason I say full install is that there may be components or software that require parts of the full package in order to function, and that may not be apparent at the moment.
Posted by gungho
Member since Jun 2016
87 posts
Posted on 3/4/24 at 4:55 am to
Nope, no name/pw change. Printer touch screen says connected to wifi.
Posted by LsuFan_1955
Slidell, La
Member since Jul 2013
1764 posts
Posted on 3/4/24 at 6:00 am to
Is this Xfinity modem a modem/router combo unit? If so, get a new router at a minimum, disable the modem's router, or put it in pass through mode, and set your network up with your new router. Make sure the computers are setup for a network printer. Ideally I would replace that modem/router combo unit with separate devices, i.e. a stand alone modem, and a stand alone router. You'll also save on the Xfinity modem/router monthly rental fee.
Posted by gungho
Member since Jun 2016
87 posts
Posted on 3/5/24 at 3:05 pm to
It is an xfinity Xifi combo. That's an interesting take, not sure why that would make a difference but many moons ago that's the setup I had
Posted by LsuFan_1955
Slidell, La
Member since Jul 2013
1764 posts
Posted on 3/5/24 at 6:07 pm to
Combo units are notably inferior to a separate modem and router package (particularly the wifi radios), but the big difference is your ISP can no longer charge you a monthly fee for "renting/leasing" their combo unit. Also, something else about a combo unit is if either half fails, your network is down, and you have no internet connectivity. I would also suspect that your computer's printer setup is looking for a network printer that has a slightly different configuration. I'd delete the printer in your computer and then reinstall it.
This post was edited on 3/5/24 at 6:12 pm
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