re: Long story. My parents and “check washing”.

We had the same thing happen last week with someone who wrote a check for his kids tuition at LSU. Dropped at post office STOLEN somewhere on LSUs end (unless postal staff did it which is rare). I sat for 2 hours with my folks and the client to make sure client had everything he needed for filing fraud claim. The check was cashed at BOA.

Deal with a small bank someone will help, otherwise you will be on hold with someone from India who does not care. Don’t pick your bank on how great their phone app is…